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- Tasks: Manage college allocations and support students with accommodation queries.
- Company: Durham University, a prestigious institution with a vibrant student community.
- Benefits: Gain valuable experience in higher education administration and develop your organisational skills.
- Why this job: Make a difference in students' lives by helping them find their perfect college and accommodation.
- Qualifications: Strong organisational skills and experience in a fast-paced environment, preferably in higher education.
- Other info: Opportunity to work independently and collaborate with diverse teams across the university.
The predicted salary is between 36000 - 60000 £ per year.
The College Membership and Accommodation Office's purpose is to ensure that all Durham University students are allocated openly and fairly to a College for membership and to provide information and support to students seeking University managed accommodation.
Every Durham University student, full-time, part-time, undergraduate and postgraduate is allocated membership of a Durham college with many new full-time students also applying for University accommodation. The Office provides information on student housing to the Division and links with offices across the Division and wider University to ensure the Division contributes effectively to the University's strategic aims.
You will work closely with and be responsible to the College Membership and Accommodation Manager. You will need to be highly organised, pro-active and able to work independently. You will have a high level of administrative competence and will have experience of working in a pressurised environment, preferably within Higher Education.
You will manage the daily running of college allocations with regard to all aspects of the admissions and college membership process and be responsible for dealing directly with student accommodation queries. The role requires a high level of responsibility and initiative, and the ability to work with minimal supervision.
You will be working with staff across the University and often with confidential issues and documents requiring the highest levels of discretion and professionalism. The role involves working with current and prospective students and their parents as well as Purpose Built Student Accommodation providers. You will use the Banner student record system extensively, and knowledge or a willingness to become familiar with the University financial and procurement systems is required.
College Membership and Accommodation Administrator - Durham in High Etherley employer: Durham University
Contact Detail:
Durham University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land College Membership and Accommodation Administrator - Durham in High Etherley
✨Tip Number 1
Network like a pro! Reach out to current employees at Durham University on LinkedIn or through university events. A friendly chat can give us insider info and might just land you a referral.
✨Tip Number 2
Prepare for the interview by researching the College Membership and Accommodation Office. Understand their goals and challenges, so we can show how our skills align with their needs during the chat.
✨Tip Number 3
Practice common interview questions, especially those related to handling student queries and managing administrative tasks. We want to sound confident and ready to tackle any scenario they throw at us!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace College Membership and Accommodation Administrator - Durham in High Etherley
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your ability to stay organised and manage multiple tasks. We want to see how you can juggle responsibilities, especially in a busy environment like Higher Education.
Be Proactive: Don’t just wait for things to happen; show us how you take the initiative. Share examples of when you've gone above and beyond in your previous roles, especially in administrative settings.
Demonstrate Discretion and Professionalism: Since you'll be dealing with confidential information, it's crucial to convey your understanding of discretion. Use your application to illustrate situations where you've handled sensitive matters with professionalism.
Familiarise Yourself with Relevant Systems: Mention any experience you have with student record systems or similar software. If you're not familiar, express your willingness to learn. We appreciate candidates who are eager to adapt and grow!
How to prepare for a job interview at Durham University
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with the College Membership and Accommodation Office's purpose and how it fits into Durham University. Be ready to discuss how your skills align with their needs, especially in managing college allocations and handling student queries.
✨Show Your Organisational Skills
Since the role requires a high level of organisation, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight your ability to work independently and handle pressure, as this will demonstrate that you're up for the challenge.
✨Be Professional and Discreet
You'll be dealing with confidential information, so it's crucial to convey your understanding of discretion and professionalism during the interview. Share instances where you've had to maintain confidentiality in previous roles, as this will reassure them of your reliability.
✨Get Comfortable with Tech
Familiarise yourself with the Banner student record system and any financial or procurement systems used at the university. If you don’t have direct experience, show your willingness to learn and adapt quickly. Mention any similar systems you've used before to illustrate your tech-savviness.
