At a Glance
- Tasks: Support administrative duties and learn essential business skills in a dynamic environment.
- Company: Join Durham University’s Estates and Facilities team, committed to excellence and inclusivity.
- Benefits: Earn while you learn with a competitive salary and gain an NVQ Level 3 qualification.
- Other info: Flexible working options available after training, with opportunities for career advancement.
- Why this job: Kickstart your career in business administration with hands-on experience and professional growth.
- Qualifications: Enthusiasm for learning and a proactive approach to developing administrative skills.
The predicted salary is between 24479 - 24479 £ per year.
The Trainee Business Support Assistant role provides an excellent apprenticeship opportunity for someone seeking to develop a career in business administration. You will learn how to undertake a wide range of administrative duties that support the Estates and Facilities Directorate, contributing to the delivery of essential services and the achievement of strategic objectives across the wider University.
This will include tasks such as photocopying, processing mail, maintaining accurate records, answering telephone enquiries and supporting ordering processes. With training and guidance, you will also build confidence using office equipment and digital systems including Microsoft 365, Teams and SharePoint, ensuring information is recorded and managed effectively.
Working under the direction of more experienced colleagues, you will develop a strong understanding of procedures, service standards, and health and safety requirements. You will take a proactive approach to learning, demonstrating enthusiasm, flexibility and a commitment to continuous improvement.
As part of a collaborative team, you will contribute to delivering a responsive, high-quality service to staff, students and visitors, while upholding the University's values of excellence, integrity, collaboration, inclusivity and citizenship.
This is a development role, and you will develop administrative support skills. You will undertake a development programme, leading to a formal NVQ Level 3 qualification in Business Administration. The qualification will form part of a development plan focusing on the requirements of the Grade 2 (Business Support Assistant) and Grade 3 (Senior Business Support Assistant) roles, while also considering your individual needs.
It is anticipated that the development role will be over a two-year period and progress will be regularly reviewed against agreed outputs in your development plan; however, it may be extended if the University considers it necessary. If you are unable to meet the full requirements and performance levels at the end of the development process, you may be retained at the lower grade.
The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.
Trainee Business Support Assistant (apprenticeship) - Durham in Heighington employer: Durham University
Durham University is an exceptional employer, offering a supportive and collaborative work environment where you can grow your skills as a Trainee Business Support Assistant. With a commitment to employee development, you will receive hands-on training and the opportunity to earn a formal NVQ Level 3 qualification in Business Administration, all while contributing to vital services that enhance the university experience for staff and students. Located in the vibrant city of Durham, you will enjoy a culture of inclusivity and excellence, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Business Support Assistant (apprenticeship) - Durham in Heighington
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University, especially in the Estates and Facilities department. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to business administration. We recommend role-playing with a friend to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Show off your enthusiasm! During interviews, let your passion for learning and development shine through. We want to see that you’re eager to grow and contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Trainee Business Support Assistant (apprenticeship) - Durham in Heighington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Trainee Business Support Assistant role. We want to see your enthusiasm for business administration and how you can contribute to our team!
Show Off Your Skills:Don’t forget to mention any relevant skills, especially with Microsoft 365, Teams, or SharePoint. We’re looking for someone who’s eager to learn and grow, so let us know how you’ve used these tools in the past or how you plan to use them in this role.
Be Professional Yet Personal:While we appreciate professionalism, we also love a bit of personality! Share a bit about yourself and why you’re excited about this apprenticeship. It helps us get to know you better and see if you’d be a good fit for our team.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Durham University
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Trainee Business Support Assistant role. Familiarise yourself with the key responsibilities like photocopying, processing mail, and using Microsoft 365. This will help you demonstrate your enthusiasm and readiness to learn during the interview.
✨Showcase Your Team Spirit
Since this role involves working collaboratively, be prepared to discuss examples of how you've worked in a team before. Highlight your flexibility and commitment to delivering high-quality service, as these traits align with the university's values of collaboration and inclusivity.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship programme, training opportunities, and what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Makes Perfect
Rehearse common interview questions related to administrative tasks and customer service. Practising your responses will help you feel more confident and articulate during the actual interview. Remember, it’s all about showcasing your proactive approach to learning and improvement!
