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- Tasks: Provide essential reception services and support for visitors, staff, and students.
- Company: A leading educational institution in North East England.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Full-time role with potential evening and weekend shifts.
- Why this job: Be the friendly face of the institution and make a difference every day.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 23751 - 24570 £ per year.
A leading educational institution in North East England is looking for a Reception Helpdesk Assistant to provide vital reception services and support for visitors, staff, and students. The successful candidate will be responsible for greeting individuals professionally, offering assistance and directions, alongside administrative tasks at the front desk.
This full-time permanent role requires onsite work, primarily Monday to Friday, with the potential for occasional evening and weekend shifts as business demands.
The salary range is £23,751 - £24,570.
Front Desk & Visitor Helpdesk Assistant employer: Durham University
Contact Detail:
Durham University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Visitor Helpdesk Assistant
✨Tip Number 1
Make sure to research the institution before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting skills! As a Front Desk Assistant, first impressions matter. Role-play with a friend to get comfortable with welcoming visitors and handling inquiries smoothly.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows your enthusiasm for the role and helps you understand what it’s like to work there. Plus, it gives you a chance to assess if it’s the right fit for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front Desk & Visitor Helpdesk Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really make your application stand out.
Tailor Your Application: Make sure to customise your application for the Front Desk & Visitor Helpdesk Assistant role. Highlight any relevant experience you have in customer service or administrative tasks, as this will show us you're a great fit for the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on your key skills and experiences.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Durham University
✨Know the Institution
Before your interview, do some research on the educational institution. Understand its values, mission, and any recent news or achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Practice Your Greeting
As a Front Desk & Visitor Helpdesk Assistant, first impressions matter. Practice a warm and professional greeting. You might even want to role-play with a friend to get comfortable with how you’ll introduce yourself and welcome visitors.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle difficult visitors or manage multiple tasks at once. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to multitask.
✨Dress the Part
Since you'll be the first point of contact, dressing professionally is key. Choose an outfit that reflects the institution's culture while ensuring you feel confident and comfortable. A polished appearance can make a great impression!