At a Glance
- Tasks: Support administrative duties and learn essential business skills in a dynamic environment.
- Company: Join Durham University’s Estates and Facilities team, committed to excellence and inclusivity.
- Benefits: Earn while you learn with a competitive salary and gain an NVQ Level 3 qualification.
- Other info: Flexible working options available after training, with opportunities for career progression.
- Why this job: Kickstart your career in business administration with hands-on experience and professional growth.
- Qualifications: Enthusiasm for learning and a proactive approach to developing administrative skills.
The predicted salary is between 24479 - 24479 £ per year.
The Trainee Business Support Assistant role provides an excellent apprenticeship opportunity for someone seeking to develop a career in business administration. You will learn how to undertake a wide range of administrative duties that support the Estates and Facilities Directorate, contributing to the delivery of essential services and the achievement of strategic objectives across the wider University.
This will include tasks such as photocopying, processing mail, maintaining accurate records, answering telephone enquiries and supporting ordering processes. With training and guidance, you will also build confidence using office equipment and digital systems including Microsoft 365, Teams and SharePoint, ensuring information is recorded and managed effectively.
Working under the direction of more experienced colleagues, you will develop a strong understanding of procedures, service standards, and health and safety requirements. You will take a proactive approach to learning, demonstrating enthusiasm, flexibility and a commitment to continuous improvement.
As part of a collaborative team, you will contribute to delivering a responsive, high-quality service to staff, students and visitors, while upholding the University's values of excellence, integrity, collaboration, inclusivity and citizenship.
This is a development role, and you will develop administrative support skills. You will undertake a development programme, leading to a formal NVQ Level 3 qualification in Business Administration. The qualification will form part of a development plan focusing on the requirements of the Grade 2 (Business Support Assistant) and Grade 3 (Senior Business Support Assistant) roles, while also considering your individual needs.
It is anticipated that the development role will be over a two-year period and progress will be regularly reviewed against agreed outputs in your development plan; however, it may be extended if the University considers it necessary. If you are unable to meet the full requirements and performance levels at the end of the development process, you may be retained at the lower grade.
The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.
Trainee Business Support Assistant (apprenticeship) - Durham in Ferryhill employer: Durham University
Durham University is an exceptional employer, offering a supportive and collaborative work environment where you can grow your skills as a Trainee Business Support Assistant. With a commitment to employee development, you will receive hands-on training and the opportunity to earn a formal NVQ Level 3 qualification in Business Administration, all while contributing to vital services that enhance the university experience for staff and students. Located in the vibrant city of Durham, you will enjoy a culture of inclusivity and excellence, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Business Support Assistant (apprenticeship) - Durham in Ferryhill
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching the department and its goals. Knowing what the Estates and Facilities Directorate does will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice common interview questions with a mate. Get comfortable talking about your skills and how they relate to the role. Confidence is key, so the more you rehearse, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Durham University.
We think you need these skills to ace Trainee Business Support Assistant (apprenticeship) - Durham in Ferryhill
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Trainee Business Support Assistant role. We want to see your enthusiasm for business administration and how you can contribute to our team!
Show Off Your Skills:Don’t forget to mention any relevant skills, especially with Microsoft 365, Teams, or SharePoint. We love seeing candidates who are proactive and eager to learn, so let us know how you’ve used these tools in the past!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors – first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Durham University
✨Know Your Role
Make sure you understand the Trainee Business Support Assistant role inside out. Familiarise yourself with the key responsibilities like photocopying, processing mail, and using Microsoft 365. This will help you answer questions confidently and show your enthusiasm for the position.
✨Show Your Enthusiasm
During the interview, let your passion for learning and development shine through. Talk about how you're eager to take on new challenges and improve your skills. Employers love candidates who are proactive and committed to continuous improvement!
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the training process, team dynamics, or what a typical day looks like. It shows that you're genuinely interested in the role and the company.
✨Practice Makes Perfect
Before the big day, practice common interview questions with a friend or family member. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel during the actual interview!
