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- Tasks: Manage college allocations and support students with accommodation queries.
- Company: Durham University, a prestigious institution with a vibrant student community.
- Benefits: Gain valuable experience in higher education administration and develop your organisational skills.
- Why this job: Make a difference in students' lives by helping them find their perfect college and accommodation.
- Qualifications: Strong organisational skills and experience in a fast-paced environment, preferably in higher education.
- Other info: Opportunity to work independently and collaborate with diverse teams across the university.
The predicted salary is between 36000 - 60000 £ per year.
The College Membership and Accommodation Office's purpose is to ensure that all Durham University students are allocated openly and fairly to a College for membership and to provide information and support to students seeking University managed accommodation.
Every Durham University student, full-time, part-time, undergraduate and postgraduate is allocated membership of a Durham college with many new full-time students also applying for University accommodation. The Office provides information on student housing to the Division and links with offices across the Division and wider University to ensure the Division contributes effectively to the University's strategic aims.
You will work closely with and be responsible to the College Membership and Accommodation Manager. You will need to be highly organised, pro-active and able to work independently. You will have a high level of administrative competence and will have experience of working in a pressurised environment, preferably within Higher Education.
You will manage the daily running of college allocations with regard to all aspects of the admissions and college membership process and be responsible for dealing directly with student accommodation queries. The role requires a high level of responsibility and initiative, and the ability to work with minimal supervision.
You will be working with staff across the University and often with confidential issues and documents requiring the highest levels of discretion and professionalism. The role involves working with current and prospective students and their parents as well as Purpose Built Student Accommodation providers. You will use the Banner student record system extensively, and knowledge or a willingness to become familiar with the University financial and procurement systems is required.
College Membership and Accommodation Administrator - Durham in Fairfield employer: Durham University
Contact Detail:
Durham University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land College Membership and Accommodation Administrator - Durham in Fairfield
✨Tip Number 1
Network like a pro! Reach out to current employees at Durham University through LinkedIn or other platforms. A friendly chat can give us insights into the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for administrative roles in higher education. We can help you with mock interviews to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed multiple tasks or projects in a pressurised environment. We want to see that you can handle the heat!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can keep you fresh in their minds. And remember, apply through our website for the best chance at landing that role!
We think you need these skills to ace College Membership and Accommodation Administrator - Durham in Fairfield
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your ability to stay organised and manage multiple tasks. We want to see how you can juggle responsibilities, especially in a busy environment like Higher Education.
Be Proactive in Your Approach: Demonstrate your proactive nature by sharing examples of how you've taken initiative in previous roles. We love candidates who can think on their feet and tackle challenges head-on!
Emphasise Your Communication Skills: Since you'll be dealing with students and parents, make sure to showcase your strong communication skills. We need someone who can convey information clearly and professionally, so let that shine through in your writing.
Familiarise Yourself with Relevant Systems: Mention any experience you have with administrative systems or your willingness to learn new ones. We use the Banner student record system, so showing that you're tech-savvy will definitely work in your favour!
How to prepare for a job interview at Durham University
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a College Membership and Accommodation Administrator. Familiarise yourself with the college allocation process, student accommodation queries, and the Banner student record system. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Organisational Skills
Since the role requires high levels of organisation and the ability to work independently, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload, especially in a pressurised environment.
✨Demonstrate Discretion and Professionalism
Given the confidential nature of the documents you'll handle, it's crucial to convey your understanding of discretion and professionalism. Think of scenarios where you've dealt with sensitive information and be prepared to share how you maintained confidentiality while providing excellent service.
✨Engage with Current Trends in Higher Education
Stay updated on current trends and challenges in higher education, particularly around student accommodation and membership processes. This knowledge will not only impress your interviewers but also allow you to contribute meaningfully to discussions about the university's strategic aims.
