At a Glance
- Tasks: Manage college allocations and support students with accommodation queries.
- Company: Durham University, a prestigious institution with a vibrant student community.
- Benefits: Gain valuable experience in higher education administration and develop your organisational skills.
- Why this job: Make a difference in students' lives by helping them find their perfect college and accommodation.
- Qualifications: Strong organisational skills and experience in a fast-paced environment, preferably in higher education.
- Other info: Opportunity to work independently and collaborate with diverse teams across the university.
The predicted salary is between 36000 - 60000 £ per year.
The College Membership and Accommodation Office's purpose is to ensure that all Durham University students are allocated openly and fairly to a College for membership and to provide information and support to students seeking University managed accommodation.
Every Durham University student, full-time, part-time, undergraduate and postgraduate is allocated membership of a Durham college with many new full-time students also applying for University accommodation. The Office provides information on student housing to the Division and links with offices across the Division and wider University to ensure the Division contributes effectively to the University's strategic aims.
You will work closely with and be responsible to the College Membership and Accommodation Manager. You will need to be highly organised, pro-active and able to work independently. You will have a high level of administrative competence and will have experience of working in a pressurised environment, preferably within Higher Education.
You will manage the daily running of college allocations with regard to all aspects of the admissions and college membership process and be responsible for dealing directly with student accommodation queries. The role requires a high level of responsibility and initiative, and the ability to work with minimal supervision.
You will be working with staff across the University and often with confidential issues and documents requiring the highest levels of discretion and professionalism. The role involves working with current and prospective students and their parents as well as Purpose Built Student Accommodation providers. You will use the Banner student record system extensively, and knowledge or a willingness to become familiar with the University financial and procurement systems is required.
College Membership and Accommodation Administrator - Durham employer: Durham University
Contact Detail:
Durham University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land College Membership and Accommodation Administrator - Durham
✨Tip Number 1
Network like a pro! Reach out to current employees at Durham University through LinkedIn or other platforms. A friendly chat can give you insider info and might just help you get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the College Membership and Accommodation Office. Understand their mission and how they support students. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to handling student queries and working under pressure. We all know that confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Durham University.
We think you need these skills to ace College Membership and Accommodation Administrator - Durham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of College Membership and Accommodation Administrator. We want to see how you can contribute to our mission at Durham University!
Showcase Your Organisational Skills: Since this role requires a high level of organisation, be sure to provide examples in your application that demonstrate your ability to manage multiple tasks effectively. We love seeing candidates who can juggle responsibilities like pros!
Highlight Your Experience: If you've worked in a pressurised environment before, especially in Higher Education, make it known! Share specific instances where you handled challenges successfully, as this will show us you're ready for the demands of the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Durham University
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a College Membership and Accommodation Administrator. Familiarise yourself with the college allocation process, student accommodation queries, and the Banner student record system. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Organisational Skills
Since the role requires high levels of organisation and the ability to work independently, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload, especially in a pressurised environment.
✨Demonstrate Discretion and Professionalism
Given the confidential nature of the role, be prepared to discuss how you handle sensitive information. Share specific instances where you've maintained confidentiality and professionalism, especially when dealing with students and parents.
✨Engage with the University’s Strategic Aims
Research Durham University's strategic goals and think about how the College Membership and Accommodation Office contributes to these aims. During the interview, express your understanding of this connection and how you can support these objectives in your role.