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- Tasks: Supervise cafe operations, ensuring excellent service and a vibrant atmosphere for students and staff.
- Company: Join Durham University, dedicated to enhancing student and staff experiences across 15 colleges.
- Benefits: Enjoy competitive pay, ongoing development opportunities, and a dynamic work environment with hybrid options.
- Why this job: Be part of a passionate team that creates memorable dining experiences and fosters community spirit.
- Qualifications: Looking for punctual, flexible individuals ready to handle physical tasks in a fast-paced catering setting.
- Other info: Exciting new location at Boldon House starting early 2025, promoting collaborative and hybrid working.
The predicted salary is between 24000 - 36000 £ per year.
Cafe Assistant Supervisor – Durham
T he Role and Department
The Operations Directorate: Elevating the Student and Staff Experience
The Operations Directorate is integral to the Colleges and Student Experience Division, dedicated to providing a world-class experience for our diverse student and staff communities, which is essential to our students\’ learning journey. Our passionate team delivers services and facilities across 15 colleges, including catering, housekeeping, reception, security, and maintenance. These resources create a safe environment where our students can live, work, dine, socialise, and thrive together.
Within the Operations Directorate, we have three key areas:
- University Catering: Our robust catering team of 500 ensures fresh, exciting, and diverse dining experiences throughout our colleges, catering to the unique needs of our University Community, which includes students, staff, and visitors, and offer expert advice on bar management.
- College Operations: With over 200 dedicated professionals, we provide residential services within the colleges as well as supporting student and non-student-led events.
- Retail Services: Our branded retail catering and merchandise outlets offer an enticing array of menus and high-quality products thoughtfully presented to enhance the shopping experience for our students and staff whilst building positive relationships via efficient service and attentive staff.
In addition to a highly competitive salary and rewards package, our strategic focus includes ongoing development opportunities for our people. Join us today and shape your career at Durham University!
Working in a catering environment requires an element of physical manual handling which can include lifting and transporting food and catering equipment, including heavy plates and cutlery.
We will require you to be punctual, flexible, and willing to work variable shift patterns,
From early 2025 the base location for this role will change from our Durham City Centre site to our exciting new professional services hub based at Boldon House. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House will bring a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more about this project, please visit this webpage: Boldon House – Durham University .
Further information about the role and the responsibilities is at the bottom of this job description.
Who to contact for more information
If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Craig Hoye would be happy to speak to you.
Cafe Assistant Supervisor - Durham employer: Durham University
Contact Detail:
Durham University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Assistant Supervisor - Durham
✨Tip Number 1
Familiarize yourself with the unique dining experiences offered at Durham University. Understanding the diverse needs of the student and staff community will help you demonstrate your passion for catering and customer service during the interview.
✨Tip Number 2
Highlight any previous experience in a fast-paced catering environment. Be ready to discuss how you've managed teams or supported events, as this role requires strong leadership and operational skills.
✨Tip Number 3
Show your flexibility and willingness to work variable shift patterns. Mention any past experiences where you adapted to changing schedules or worked under pressure, as this is crucial for the role.
✨Tip Number 4
Research the upcoming move to Boldon House and express your enthusiasm for being part of a new professional services hub. This shows that you're forward-thinking and excited about contributing to a collaborative working environment.
We think you need these skills to ace Cafe Assistant Supervisor - Durham
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Cafe Assistant Supervisor position. Understand the key responsibilities and the skills required, such as flexibility, punctuality, and experience in a catering environment.
Tailor Your CV: Customize your CV to highlight relevant experience in catering or supervisory roles. Emphasize any previous work that involved manual handling, customer service, or team leadership to align with the job requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for providing excellent service and your ability to work in a dynamic environment. Mention specific examples of how you've contributed to a positive experience in previous roles.
Follow Up: After submitting your application, consider reaching out to Craig Hoye if you have any questions or need assistance. This shows your enthusiasm for the role and can help you stand out from other candidates.
How to prepare for a job interview at Durham University
✨Show Your Passion for Catering
Make sure to express your enthusiasm for the catering industry and how it contributes to creating a positive experience for students and staff. Share any relevant experiences that highlight your commitment to excellent service.
✨Demonstrate Flexibility and Punctuality
Since the role requires variable shift patterns, be prepared to discuss your availability and willingness to adapt to different schedules. Highlight any past experiences where you successfully managed flexible working hours.
✨Highlight Teamwork Skills
The Operations Directorate values collaboration. Be ready to provide examples of how you've worked effectively in a team environment, especially in high-pressure situations typical in catering settings.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the new Boldon House location. This shows your genuine interest in the position and helps you understand how you can contribute to the team's success.
