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- Tasks: Help set up and manage exciting events while providing top-notch customer service.
- Company: Join a leading fresh food catering business with a focus on individuality and excellence.
- Benefits: Enjoy enhanced leave, training opportunities, and a supportive work environment.
- Why this job: Be part of thrilling events and make a real difference in guest experiences.
- Qualifications: Customer-friendly attitude and ability to work well in a team.
- Other info: Great career progression and a commitment to diversity and inclusion.
The predicted salary is between 11 - 16 £ per hour.
One of eighteen first-class county clubs within the domestic cricket structure of England and Wales. Here we cater for a number of different events through the year ranging from corporate and private meetings & events to match days. With a variety of Food & Beverage outlets, it is an outstanding venue that offers attendees a fun day out.
We are looking for a customer-focused casual events assistant to join our team at one of our prestigious client locations in Durham. Thomas Franks is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. Our clients and our people are paramount to our daily success.
Duties to include:
- Assist in the setup of event spaces, including arranging seating, setting up equipment, and preparing the venue for the event.
- Provide assistance to event attendees, including guiding them to their seats, answering basic questions, and offering general help.
- Participate in cleanup activities after events, which may include clearing tables, removing debris, and restoring the venue to its original condition.
- Work collaboratively with other event staff, following instructions and contributing to the overall success of the event.
- Perform assigned tasks effectively and efficiently, adhering to safety guidelines and event protocols.
- Be prepared to take on various roles or assist in different areas of event operations as needed.
You will have the following skills:
- Willingness to work on a casual basis to support event operations.
- Reliable and punctual, arriving on time for assigned shifts.
- Capable of handling tasks that may involve heavy lifting and standing for extended periods.
- Ability to work well as part of a team, following instructions and collaborating effectively with colleagues.
- Basic communication skills to understand and carry out tasks and follow instructions from supervisors.
- A customer-friendly attitude and a willingness to assist event attendees as required.
- Ideally holds Health Safety Level & Food Hygiene Level 2 Certificates.
- Ability to demonstrate reasonable/good understanding and use of verbal English.
- Ability to demonstrate reasonable/good standard of written English and reading skills.
- Similar experience in a customer and/or food preparation environment is preferred.
Benefits:
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion.
Casual Events Assistant in North East employer: Durham County Cricket Club
Contact Detail:
Durham County Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Events Assistant in North East
✨Tip Number 1
Get to know the venue! If you can, visit the location before your interview. Familiarising yourself with the space will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Chat with current or former employees on LinkedIn or at events. They can give you insider tips about the company culture and what it takes to succeed as a Casual Events Assistant.
✨Tip Number 3
Show off your customer service skills during the interview! Share specific examples of how you've gone above and beyond for customers in the past. This will highlight your suitability for the role and your passion for providing excellent service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Casual Events Assistant in North East
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let us see your enthusiasm for events! Share any relevant experiences or moments that made you excited about working in a lively environment like ours.
Tailor Your Application: Make sure to customise your application to fit the role of Casual Events Assistant. Highlight your customer service skills and any experience you have in event setups or food service to catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written English is easy to read and understand. Avoid jargon and keep it friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Thomas Franks!
How to prepare for a job interview at Durham County Cricket Club
✨Know the Venue Inside Out
Before your interview, take some time to research the venue and its events. Familiarise yourself with the types of events they host and their food and beverage offerings. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Show Off Your Customer Service Skills
As a Casual Events Assistant, customer service is key. Prepare examples from your past experiences where you provided excellent service or handled difficult situations. This will demonstrate your ability to engage with attendees and contribute positively to their experience.
✨Dress for Success
Even though it’s a casual role, first impressions matter! Dress smartly and appropriately for the interview. This shows that you respect the opportunity and understand the importance of professionalism in a customer-facing role.
✨Be Ready to Discuss Teamwork
Collaboration is crucial in event settings. Think of instances where you worked effectively as part of a team. Be prepared to discuss how you follow instructions and support your colleagues, as this will highlight your ability to contribute to the overall success of events.
