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- Tasks: Help set up and manage exciting events while providing top-notch customer service.
- Company: Join Thomas Franks, a fresh food catering business known for excellence and individuality.
- Benefits: Enjoy enhanced leave, training opportunities, and a cycle to work scheme.
- Why this job: Be part of thrilling events and make a real impact on attendees' experiences.
- Qualifications: Customer-friendly attitude, teamwork skills, and basic communication abilities required.
- Other info: Great career progression in a diverse and inclusive environment.
The predicted salary is between 11 - 16 £ per hour.
One of eighteen first-class county clubs within the domestic cricket structure of England and Wales. Here we cater for a number of different events through the year ranging from corporate and private meetings & events to match days. With a variety of Food & Beverage outlets to choose from, it is an outstanding venue that offers attendees a fun day out.
We are looking for a customer-focused casual events assistant to join our team at one of our prestigious client locations in Durham. Thomas Franks is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Duties to include:
- Assist in the setup of event spaces, including arranging seating, setting up equipment, and preparing the venue for the event.
- Provide assistance to event attendees, including guiding them to their seats, answering basic questions, and offering general help.
- After events, participate in cleanup activities, which may include clearing tables, removing debris, and restoring the venue to its original condition.
- Work collaboratively with other event staff, following instructions and contributing to the overall success of the event.
- Perform assigned tasks effectively and efficiently, adhering to safety guidelines and event protocols.
- Be prepared to take on various roles or assist in different areas of event operations as needed.
You will have the following skills:
- Willingness to work on a casual basis, to support event operations.
- Reliable and punctual, arriving on time for assigned shifts.
- Capable of handling tasks that may involve heavy lifting, and standing for extended periods.
- Ability to work well as part of a team, following instructions and collaborating effectively with colleagues.
- Basic communication skills to understand and carry out tasks and follow instructions from supervisors.
- A customer-friendly attitude and a willingness to assist event attendees as required.
- Ideally holds Health Safety Level & Food Hygiene Level 2 Certificates.
- Ability to demonstrate reasonable/good understanding and use of verbal English.
- Ability to demonstrate reasonable/good standard of written English and reading skills.
- Similar experience in a customer and/or food preparation environment is preferred.
Benefits:
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
Casual Events Assistant in Bath employer: Durham County Cricket Club
Contact Detail:
Durham County Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Events Assistant in Bath
✨Tip Number 1
Get to know the venue! Familiarise yourself with the layout and facilities before your shift. This will help you assist attendees better and show that you're proactive.
✨Tip Number 2
Network with your colleagues during events. Building relationships with other staff can lead to better teamwork and might even open doors for future opportunities within the company.
✨Tip Number 3
Stay positive and approachable! A friendly attitude goes a long way in customer service. Remember, happy attendees are more likely to return and recommend the venue.
✨Tip Number 4
Don’t hesitate to ask questions if you’re unsure about something. It shows you care about doing your job well and helps you learn faster. Plus, we’re all here to support each other!
We think you need these skills to ace Casual Events Assistant in Bath
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let us see your enthusiasm for events! Share any relevant experiences or moments that made you excited about working in a lively environment like ours.
Tailor Your Application: Make sure to customise your application to fit the Casual Events Assistant role. Highlight your customer service skills and any experience you have in event setups or food service to catch our eye!
Keep It Clear and Concise: We appreciate straightforward applications. Use clear language and keep your sentences short and to the point. This helps us understand your qualifications quickly and easily.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Durham County Cricket Club
✨Know the Venue
Before your interview, take some time to research the venue where you'll be working. Familiarise yourself with its layout, the types of events they host, and their food and beverage offerings. This knowledge will not only impress your interviewers but also help you understand how you can contribute to creating a fantastic experience for attendees.
✨Show Your Customer Focus
As a Casual Events Assistant, customer service is key. Be prepared to share examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to handle questions and provide assistance, as this will demonstrate your readiness to support event attendees effectively.
✨Demonstrate Team Spirit
Collaboration is crucial in event settings. During the interview, emphasise your ability to work well within a team. Share stories that showcase your teamwork skills, especially in high-pressure situations. This will show that you're not just a lone wolf but someone who contributes to the overall success of the event.
✨Be Ready for Practical Questions
Expect some practical questions related to the role, such as how you would handle a specific situation during an event or how you would assist with setup and cleanup. Think through these scenarios beforehand so you can respond confidently and show that you're ready to jump into action when needed.
