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- Tasks: Join our team as a Pay Reward and Employment Services Support Officer, processing HR/Payroll changes.
- Company: Be part of a CIPP accredited team at Durham County Council, committed to diversity and inclusion.
- Benefits: Enjoy competitive salaries, 27-32 days holiday, hybrid working, and a fantastic pension scheme.
- Why this job: This role offers career development in a friendly environment with a focus on work-life balance.
- Qualifications: NVQ Level 2 in Business Administration or relevant experience in HR, Payroll, or finance required.
- Other info: Flexible working options available; apply online via Northeast Jobs, no CVs accepted.
The predicted salary is between 30000 - 42000 £ per year.
An exciting opportunity has arisen for ten Pay, Reward & Employment Services Support Officers to join our CIPP accredited team.
WHAT IS INVOLVED?
Sharing your working week between modern renovated office accommodation and home working, the PRES Support Officers are key posts within our team. We are looking for someone to join our team and contribute to the provision of an effective and accurate HR/Payroll service for a wide range of customers, including council employees and external organisations.
You will work within a cohesive team to ensure accurate and timely HR/Payroll changes are processed to ensure all employees are paid accurately and on time.
We are looking for someone with experience of working with IT systems and processes as well as providing efficient, high quality professional services to customers.
This is an exciting opportunity for someone with to join a friendly and experienced team and further develop their career.
These posts are full time temporary working 37 hours per week until 31st March 2028, one post is Part Time permanent working 24 hours per week.
Can you please indicate in your application which postiion you are interested in i.e. Part time permanent or full time temporary.
We encourage you to contact Vicky Kennedy or Sharon Burton via email at vicky.kennedy@durham.gov.uk or sharon.burton@durham.gov.uk to arrange an informal discussion about these roles.
WHAT WILL I NEED?
You should be qualified to NVQ Level 2 in Business Administration or equivalent relevant qualification OR have experience in an office environment for example, Payroll, HR or finance related duties.
Please refer to the attached person specification for the full criteria.
REWARDS AND BENEFITS
We offer generous rewards and benefits that are designed to help you perform at your best:
- Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
- Option to purchase up to 10 additional days annual leave per year.
- Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
- Hybrid working (home and office working).
- Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options – Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
- Wellbeing Portal and access to an Employee Assist Scheme.
- Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
- Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
- Discounted DCC gym membership.
- Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
- Trade Union membership.
- A range of other salary sacrifice schemes such as car leasing.
Rewards and benefits are subject to individual terms and conditions.
Take a closer look:
Rewards and Benefits
SOCIAL MEDIA
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HYBRID WORKING
Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part time roles and arrangements are at managers discretion, alternatively you can work all of your contracted hours within the workplace if you prefer.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and recognise that a diverse, talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services.
We are committed to ensuring that our employment policies and processes are fair and equitable to all. We welcome job applications from everyone, and successful candidates are considered only on their skills and ability to do the job.
As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process.
Take a closer look:
Equality, Diversity and Inclusion
INTERVIEWS
Interviews will be held on 14th and 15th July 2025.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
HOW TO APPLY
In line with the County Council\’s Recruitment and Selection Policy, please note that we are unable to accept CVs. Applications must be submitted on-line via the Northeast Jobs portal.
Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.
If you have any support needs or require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or the Recruitment Team via email at RecruitmentResources@durham.gov.uk
We collect personal information from you when you register with North East Jobs and make an application. Details on how we process your personal data is available in our Privacy Notice.
PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.
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Pay Reward and Employment Services Support Officers employer: Durham County Council
Contact Detail:
Durham County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pay Reward and Employment Services Support Officers
✨Tip Number 1
Familiarise yourself with the specific HR and payroll systems used in local government. Understanding these systems will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Reach out to current or former employees in similar roles to gain insights into their experiences. This can provide you with valuable information that you can use to tailor your approach and show your genuine interest in the position.
✨Tip Number 3
Prepare for potential interview questions by reviewing common scenarios faced in HR and payroll services. Think about how you would handle these situations, as practical examples can set you apart from other candidates.
✨Tip Number 4
Make sure to highlight any experience you have with customer service, as this role involves providing support to a wide range of customers. Demonstrating your ability to communicate effectively and resolve issues will be key.
We think you need these skills to ace Pay Reward and Employment Services Support Officers
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Pay Reward and Employment Services Support Officer position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: In your application, emphasise any relevant experience you have in HR, Payroll, or finance-related duties. Use specific examples to demonstrate your proficiency with IT systems and processes, as well as your ability to provide high-quality professional services.
Address the Person Specification: Make sure to refer to the person specification in your application. Clearly outline how you meet the essential and desirable criteria listed, providing concrete examples where possible to strengthen your case.
Indicate Your Preferred Position: Since there are both full-time temporary and part-time permanent positions available, be sure to clearly indicate which role you are applying for in your application. This will help the hiring team process your application more efficiently.
How to prepare for a job interview at Durham County Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Pay Reward and Employment Services Support Officer. Be prepared to discuss how your experience aligns with the requirements, especially in HR/Payroll services.
✨Showcase Your IT Skills
Since the role requires experience with IT systems and processes, be ready to provide examples of how you've successfully used technology in previous roles. Highlight any specific software or tools you are familiar with that are relevant to payroll or HR.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, hybrid working arrangements, and opportunities for professional development. This shows your interest in the role and helps you assess if it's the right fit for you.
✨Demonstrate Teamwork
As the position involves working within a cohesive team, be ready to share examples of how you've collaborated effectively in past roles. Highlight your ability to communicate and support colleagues to achieve common goals.
