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- Tasks: Provide essential admin support to the Adult Protection Team and Deprivation of Liberty Service.
- Company: Join Durham County Council, a supportive and inclusive workplace.
- Benefits: Enjoy competitive pay, 27 days holiday, and hybrid working options.
- Why this job: Make a difference in safeguarding adults while developing your skills.
- Qualifications: BTEC National in Public Admin or NVQ Business Administration Level 3 required.
- Other info: Access to wellness resources and diverse staff networks for personal growth.
The predicted salary is between 28000 - 42000 £ per year.
Overview
You will provide administration support to both The Adult Protection (AP) Team and the Deprivation of Liberty Service (DoLs). The post will provide administrative support to a team of Independent Lead Officers and Best Interests Assessors in fulfilling their duties and responsibilities under the County Durham interagency Safeguarding Adults procedures and the Mental Capacity Act. The DoLS work is process driven, with work received via a team mailbox and information processed using logs and entered onto the adult care database.
Responsibilities
- Provide administrative support to the AP Team, including data processing, co-ordinating information, and supporting AP Meetings (training provided).
- Support the DoLS workflow, including handling work received via team mailbox, maintaining logs, and entering information onto the adult care database.
Qualifications
- BTEC National in Public Admin, NVQ Business Administration Level 3 (or equivalent relevant qualification).
Working pattern
HYBRID WORKING: Durham County Council operates a hybrid policy with a model of 2 days in the workplace and 3 days at home/remote. This model is pro-rated for part-time roles and arrangements are at manager’s discretion; alternatively, you can work all contracted hours in the workplace if preferred.
Benefits
- Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
- Option to purchase up to 10 additional days annual leave per year.
- Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (up to 13 flexi days per year).
- Hybrid working (home and office).
- Excellent contributory career average Local Government Pension Scheme (LGPS) with top up options – Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for LGPS members.
- Wellbeing Portal and access to an Employee Assist Scheme.
- Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
- Employee Benefits Portal and Lifestyle Savings Scheme (discounts across retailers).
- Discounted DCC gym membership.
- Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
- Trade Union membership.
- A range of other salary sacrifice schemes such as car leasing.
- Rewards and benefits are subject to individual terms and conditions.
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Administrative Support Officer employer: Durham County Council
Contact Detail:
Durham County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the field of administrative support, especially those working in similar roles. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on a job or can offer valuable insights.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Tailor your responses to show how your skills align with their needs, especially in areas like data processing and supporting team workflows. Practice common interview questions to boost your confidence!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that administrative support role! We make it easy for you to showcase your skills and experience directly to the hiring team. Plus, it’s a great way to stay updated on new opportunities!
We think you need these skills to ace Administrative Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Administrative Support Officer. We want to see how you can support the AP Team and DoLS workflow effectively!
Showcase Relevant Qualifications: If you've got a BTEC National in Public Admin or NVQ Business Administration Level 3, shout about it! We love seeing relevant qualifications that demonstrate your capability for this role.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your experience and skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Durham County Council
✨Know Your Role
Make sure you understand the responsibilities of an Administrative Support Officer. Familiarise yourself with the Adult Protection Team and Deprivation of Liberty Service, as well as the relevant procedures and legislation like the Mental Capacity Act. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Skills
Highlight your administrative skills, especially in data processing and information coordination. Be ready to discuss any relevant qualifications, like your BTEC National in Public Admin or NVQ Business Administration Level 3. Prepare examples from your past experiences that demonstrate your ability to handle similar tasks effectively.
✨Prepare for Hybrid Working Questions
Since this role involves hybrid working, be prepared to discuss how you manage your time and productivity when working remotely. Think about strategies you use to stay organised and communicate effectively with your team, as this will show that you're adaptable and ready for the working model.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
