At a Glance
- Tasks: Maintain vehicle records, manage accident queries, and liaise with various stakeholders.
- Company: Join a dedicated Fleet Management Team in Peterlee.
- Benefits: Permanent full-time role with competitive salary and supportive work environment.
- Other info: Opportunity for career growth and development in a dynamic setting.
- Why this job: Be part of a vital team ensuring smooth fleet operations and making a difference.
- Qualifications: 4 GCSEs including English and Maths, plus administrative experience.
The predicted salary is between 27204 - 29859 £ per year.
Salary: Scale 4 £27,204 to £29,859
Location: Peterlee Warehouse
Hours/Contract: Permanent, Full time, 37 hours per week, Monday to Friday.
Closing Date: 5pm Friday 28th August 2026
Vetting Level: RV
The Role
As part of the Fleet Management Team; maintain accurate records and recording systems for vehicles including accidents, insurance, fuel and vehicle taxation.
What You’ll Do
- To record vehicle accident damage and fuel usage, keeping accurate and up to date records, updating the fleet management database on a daily basis.
- To liaise with Local Authority, Force Insurers, Damage Assessors and third party claimants on accident queries, arranging interviews, estimates for damage etc. and completion of appropriate documentation for claims process.
- To process insurance forms relating to vehicle accidents and to calculate and arrange invoices to be raised and paid.
- To arrange disposal of ‘total loss’ vehicles and recover payment.
- To liaise with the Workshops Management Team and other members of fleet staff, relating to accident damage repairs.
- To arrange for fuel pump, glass repairs and vehicle valeting.
What You’ll Bring
- 4 G.C.S.E. levels (Grade A to C/ 9 to 4) including English Language or Literature and Math’s or an approved equivalent. An individual who possesses an equivalent e.g. NVQ must provide evidence of Math’s and English.
- At least one years administrative experience.
- Candidates must have indefinite leave to work and live in the UK and be free from any restriction. Any successful candidate will be asked to provide evidence of this.
Further information
- Any offer of employment will be subject to appropriate vetting checks which will be maintained/updated throughout the period of service.
- Applicants must have been a UK resident for at least three years prior to the date of application. If applicants have not been a resident in the UK for at least three years and can provide a VERIFIABLE certificate from the police of any country where they have taken temporary residence. The certificate must indicate that they have not been convicted of any offence whilst in that country or involved in any investigation by a Law Enforcement Agency.
- Any tattoos deemed to be obscene, or advocates sexual, racial, ethnic, or religious discrimination, by written word or design is prohibited and the presence of such a tattoo would preclude an applicant from passing the recruitment process for employment with the Constabulary.
Fleet Support Officer in Peterlee employer: Durham Constabulary
Durham Constabulary is an outstanding employer, offering a unique opportunity to make a meaningful impact within the community while working in a supportive and collaborative environment. With a strong commitment to employee development and a culture that values innovation and efficiency, you will have access to professional growth opportunities and the chance to contribute to transformative initiatives in public service. Located in the heart of Durham, this role not only provides a competitive salary but also the satisfaction of serving the public good.
