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- Tasks: Be the go-to person for residents and businesses during water mains replacement projects.
- Company: Join a leading utilities company making a difference in the community.
- Benefits: Enjoy competitive pay and opportunities for professional growth.
- Why this job: Make a real impact by connecting with your community and solving their queries.
- Qualifications: Customer service experience in utilities or construction and strong communication skills.
- Other info: Dynamic role with a chance to engage and support your local community.
The predicted salary is between 30000 - 42000 £ per year.
A utilities company is seeking a Customer Liaison Officer in Crawley to serve as the main contact for residents and businesses during water mains replacement works. The successful candidate will provide accurate project information, handle customer queries, and support community engagement activities.
A background in customer service within utilities or construction sectors, along with excellent communication and problem-solving skills, is essential for this role. Competitive compensation and professional development opportunities are offered.
Community Liaison Officer: Customer Care & Stakeholders in Crawley employer: Durateam Environmental
Contact Detail:
Durateam Environmental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Liaison Officer: Customer Care & Stakeholders in Crawley
✨Tip Number 1
Network like a pro! Reach out to people in the utilities and construction sectors. Attend local events or join online forums where you can connect with industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, especially around community engagement. Think about how your customer service skills can shine in this role and be ready to share specific examples from your past experiences.
✨Tip Number 3
Show off your communication skills! During interviews, practice clear and concise responses. Remember, as a Community Liaison Officer, you'll need to convey information effectively to residents and businesses, so let that talent shine through!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets noticed by the right people. Let’s get you that dream job!
We think you need these skills to ace Community Liaison Officer: Customer Care & Stakeholders in Crawley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Community Liaison Officer role. Highlight your experience in customer service, especially within utilities or construction, and show us how your skills match what we're looking for.
Show Off Your Communication Skills: Since this role is all about engaging with residents and businesses, let your communication skills shine through in your application. Use clear and concise language, and don’t forget to mention any relevant experiences where you’ve successfully handled customer queries.
Demonstrate Problem-Solving Abilities: We want to see how you tackle challenges! Include examples in your application that showcase your problem-solving skills, especially in customer service scenarios. This will help us understand how you can support community engagement during our projects.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Durateam Environmental
✨Know Your Stuff
Make sure you understand the utilities sector and the specific challenges that come with water mains replacement. Brush up on common customer queries and concerns related to this process, so you can demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
As a Community Liaison Officer, you'll need to communicate effectively with residents and businesses. Prepare examples of how you've successfully handled customer interactions in the past, especially in challenging situations. This will show your potential employer that you can manage community engagement with ease.
✨Problem-Solving Scenarios
Think of a few scenarios where you had to solve a problem for a customer or stakeholder. Be ready to discuss these during the interview, highlighting your thought process and the steps you took to resolve the issue. This will showcase your critical thinking and adaptability.
✨Engage with the Community
Research the local community in Crawley and any recent projects or initiatives by the utilities company. Showing that you’re aware of local issues and are passionate about community engagement will set you apart as a candidate who truly cares about the role.
