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- Tasks: Deploy AI-driven contact centre solutions and lead client workshops.
- Company: Leading tech company focused on innovative communication solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and work with cutting-edge AI technologies.
- Qualifications: Experience in deploying applications and a passion for AI and NLP.
- Other info: Exciting projects with excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
REMOTE WORKING / Working from Home Permanent - Professional Services Engineer / Consultant (Contact Centre Focus, AI solutions in UC / Unified Communications). I’m recruiting on behalf of a leading technology client for a Professional Services Engineer who will play a key role in deploying contact centre solutions with a strong focus on AI driven solutions deployment. This is an exciting opportunity for someone who enjoys working closely with clients, running workshops, delivering innovative projects who has an interest in learning more about Natural Language Processing (NLP), Large Language Models (LLMs), and Generative AI.
The role:
- You’ll be responsible for configuring, deploying, and commissioning advanced applications, ensuring projects are delivered on time, within budget, and to the highest standard.
- Lead client workshops to understand requirements and design tailored solutions.
- Deploy AI and LLM applications to cloud platforms such as AWS.
- Collaborate with developers, engineers, and project managers to deliver scalable solutions.
Professional Services Engineer Contact Centres in England employer: Dupen Recruitment Services
Contact Detail:
Dupen Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Engineer Contact Centres in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those involved in AI and contact centre solutions. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, especially those related to AI and NLP. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to deploying AI solutions and client interactions. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Professional Services Engineer Contact Centres in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Professional Services Engineer role. Highlight any experience you have with AI solutions, contact centres, or relevant technologies to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about deploying AI-driven solutions and how your background makes you a perfect fit for this role. Don’t forget to mention your interest in Natural Language Processing and Generative AI!
Showcase Your Client Interaction Skills: Since this role involves running workshops and working closely with clients, make sure to highlight any previous experience you have in client-facing roles. We want to see how you can engage with clients and deliver tailored solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. We can’t wait to hear from you!
How to prepare for a job interview at Dupen Recruitment Services
✨Know Your Tech
Make sure you brush up on the latest trends in AI, NLP, and LLMs. Familiarise yourself with how these technologies apply to contact centre solutions. Being able to discuss specific examples will show your passion and expertise.
✨Client-Centric Mindset
Since the role involves working closely with clients, prepare to demonstrate your understanding of client needs. Think of past experiences where you successfully led workshops or tailored solutions, and be ready to share those stories.
✨Project Management Skills
Highlight your ability to manage projects effectively. Be prepared to discuss how you've ensured projects were delivered on time and within budget. Use specific metrics or outcomes to illustrate your success.
✨Collaborative Spirit
This role requires collaboration with various teams. Prepare examples of how you've worked with developers, engineers, or project managers in the past. Emphasise your communication skills and how you foster teamwork to achieve project goals.
