At a Glance
- Tasks: Provide exceptional customer support via email, webchat, and phone while testing new tech releases.
- Company: A well-established tech company with a friendly and collaborative culture.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Enjoy a vibrant work environment with high employee engagement and career advancement opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Tech-savvy with strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 35000 £ per year.
This well-established Technology company is experiencing steady growth as they continue their expansion. They have an exciting new opportunity in their Customer Support team, which operates a very friendly, collaborative and open working model. The company has a very high level of employee engagement and works with a number of large UK customers.
As well as daily client interaction, the team lies at the heart of a busy operation, and the job will see you interfacing with a variety of other departments. Essentially, it’s a Customer Support position that needs some tech knowledge.
You will be providing exceptional customer service by addressing inquiries and resolving issues via email, webchat and phone. Every week will be different but, on balance, the role covers:
- 30-40% Customer support work typically email and web portal, with some phone support
- 30% Testing changes, new releases
Contact Details:
Dupen Recruitment Services Recruitment Team
