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- Tasks: Deploy cutting-edge AI solutions for contact centres and lead client workshops.
- Company: Join a leading tech company focused on innovative AI-driven projects.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact by delivering advanced AI applications and enhancing customer experiences.
- Qualifications: Experience in deploying AI solutions and strong communication skills.
- Other info: Work in a dynamic environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Home-based – Permanent - Professional Services Engineer / Consultant – (Contact Centre Focus, AI solutions). I’m recruiting on behalf of a leading technology client for a Professional Services Engineer who will play a key role in deploying contact centre solutions with a strong focus on AI driven solutions deployment. This is an exciting opportunity for someone who enjoys working closely with clients, running workshops, and delivering innovative projects that leverage Natural Language Processing (NLP), Large Language Models (LLMs), and Generative AI.
Professional Services Engineer – The role:
- You’ll be responsible for configuring, deploying, and commissioning advanced applications, ensuring projects are delivered on time, within budget, and to the highest standard.
- Lead client workshops to understand requirements and design tailored solutions.
- Deploy AI and LLM applications to cloud platforms such as AWS.
- Collaborate with developers, engineers, and project managers to deliver scalable solutions.
- Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle.
- Stay ahead of emerging AI technologies and best practices.
- Document solutions and contribute to knowledge sharing.
Professional Services Engineer – Contact Centres in Oxford employer: Dupen Ltd (Dupen Recruitment)
Contact Detail:
Dupen Ltd (Dupen Recruitment) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Engineer – Contact Centres in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with AI and contact centre solutions. Attend relevant events or webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your experience with AI-driven projects, especially those involving NLP and LLMs. This will give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and understanding of cloud platforms like AWS. Be ready to discuss how you've successfully delivered projects in the past and how you can apply that to their needs.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals who are passionate about deploying innovative solutions. Your next big opportunity could be just a click away!
We think you need these skills to ace Professional Services Engineer – Contact Centres in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AI solutions and contact centre technologies. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or workshops you've led!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about deploying AI-driven solutions and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Technical Skills: Don’t forget to mention your technical expertise, especially with cloud platforms like AWS and any experience with NLP or LLMs. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at Dupen Ltd (Dupen Recruitment)
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI technologies, especially Natural Language Processing and Large Language Models. Be ready to discuss how these technologies can be applied in contact centre solutions, as this will show your potential employer that you're not just familiar with the concepts but can also think critically about their implementation.
✨Showcase Your Client Engagement Skills
Since the role involves running workshops and working closely with clients, prepare examples from your past experiences where you've successfully engaged with clients. Highlight how you gathered requirements and tailored solutions to meet their needs. This will demonstrate your ability to build relationships and deliver exceptional customer service.
✨Be Ready for Technical Questions
Expect some technical questions related to deploying applications on cloud platforms like AWS. Brush up on your technical skills and be prepared to discuss your experience with configuring and commissioning applications. If you have any relevant certifications, don’t forget to mention them!
✨Stay Current with Emerging Technologies
The tech world moves fast, especially in AI. Make sure you’re up-to-date with the latest trends and best practices in AI solutions. Being able to discuss recent advancements or case studies will not only impress your interviewers but also show your passion for the field.