At a Glance
- Tasks: Maintain and repair specialist vehicles and equipment in a hands-on, customer-facing role.
- Company: Join a well-established engineering organisation with a focus on innovation.
- Benefits: Enjoy a competitive salary, company van, laptop, and generous holiday allowance.
- Other info: Opportunity for ongoing training and travel across the UK and beyond.
- Why this job: Make a real impact while working independently and as part of a supportive team.
- Qualifications: Experience in Field Service Engineering or related fields, with strong technical knowledge.
The predicted salary is between 40000 - 42000 £ per year.
We are seeking an experienced Field Service Engineer to join a well-established engineering organisation specialising in specialist vehicles and equipment used in municipal services, infrastructure maintenance, aviation support, and environmental operations.
This is a customer-facing, hands-on role where you will carry out service, maintenance, and repair work on a diverse range of high-value equipment in the field. You will play a key part in delivering an excellent service experience to customers while working independently and as part of a wider service team.
As our Field Service Engineer you will be responsible for:
- Carrying out maintenance, servicing, and repairs on specialist equipment including compact and truck-mounted road sweepers, spreaders, airport support equipment, and mowing machinery.
- Delivering a high-quality, professional service to customers, maintaining strong working relationships.
- Completing warranty repairs and ensuring all associated paperwork is accurate and submitted on time.
- Accurately completing job sheets, additional work authorisations, parts requests, and warranty documentation.
- Coordinating daily activities with the Service Desk, reporting movements to maximise efficiency.
- Ordering parts promptly and accurately via the Service Desk.
- Carrying out courtesy visits to customers when required.
- Participating in an out-of-hours call-out rota.
- Promoting products, parts, and services to both existing and potential customers.
We are looking for candidates who can demonstrate a background in Field Service Engineering or a related discipline such as:
- Heavy Plant Engineering
- LGV or Automotive Engineering
- Agricultural or Materials Handling Equipment
Strong practical and theoretical knowledge of:
- Internal combustion engines
- Hydraulic systems
- Auto-electrical systems
You should also have:
- Experience repairing and maintaining high-value capital equipment.
- Ability to work independently, manage workload, and meet deadlines.
- A customer-focused mindset with excellent communication skills.
- Willingness to travel extensively in the UK and occasionally overseas.
- Clean UK driving licence (HGV licence advantageous).
- Good IT skills, including Microsoft Word and Excel.
What’s on Offer:
- A varied and technically challenging role working with specialist equipment.
- Extensive autonomy and responsibility.
- Ongoing training and development.
- A supportive service team environment.
- Opportunity to work across different locations and customer sites.
If you feel you have the necessary skills and experience to be successful in this role click on APPLY today!
Field Service Engineer employer: Dunwall
Join a well-established engineering organisation as a Field Service Engineer, where you will enjoy a supportive work culture that values autonomy and professional growth. With competitive salary packages, comprehensive benefits including a company van and ongoing training, this role offers the chance to work with specialist equipment while building strong customer relationships in the Crawley / Guildford / M23 area. Experience a rewarding career in a dynamic environment that prioritises employee development and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific projects you've worked on. Highlight your experience with high-value equipment and how you've tackled challenges in the field.
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly through our website and express your interest. You never know what opportunities might be available!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Field Service Engineering or related fields. We want to see how your skills match up with the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your past work and how they relate to the role of Field Service Engineer.
Show Off Your Customer Skills:Since this is a customer-facing role, make sure to highlight your communication skills and any experience you have in delivering excellent customer service. We love candidates who can build strong relationships!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Dunwall
✨Know Your Equipment
Before the interview, brush up on the specific types of equipment you'll be working with, like road sweepers and airport support gear. Being able to discuss your hands-on experience and knowledge of these machines will show that you're not just familiar with the theory but can also apply it practically.
✨Show Off Your Customer Skills
Since this role is customer-facing, prepare examples of how you've delivered excellent service in the past. Think about times when you resolved issues or built strong relationships with clients. This will demonstrate your customer-focused mindset and communication skills.
✨Be Ready for Technical Questions
Expect questions about internal combustion engines, hydraulic systems, and auto-electrical systems. Brush up on your technical knowledge and be prepared to explain how you've applied this in previous roles. This will help you stand out as a candidate who knows their stuff.
✨Discuss Your Work Ethic
Field Service Engineers often work independently, so be ready to talk about how you manage your workload and meet deadlines. Share examples of how you've successfully coordinated activities or handled multiple tasks at once, which will highlight your ability to work autonomously.
