At a Glance
- Tasks: Manage day-to-day service operations and coordinate maintenance, repairs, and breakdown activities.
- Company: Dunwall represents a family-run materials handling business with an excellent reputation across Scotland.
- Benefits: Enjoy a £50,000 salary, company pension, and 25 days annual leave plus public holidays.
- Other info: The role involves managing a team of 8 field service engineers.
- Why this job: Take ownership of a busy service operation within a stable and growing business.
- Qualifications: Experience in Service Manager or Workshop Manager roles is essential, along with strong leadership skills.
The predicted salary is between 50000 - 65000 £ per year.
Location: Blackburn, West Lothian
Salary: £50,000 Basic + Pension + Death in Service + Long-Term Career Development
Dunwall are working on behalf of a well-established, family-run materials handling business with an excellent reputation across Scotland. This is an excellent opportunity for an experienced Service Manager, Workshop Manager or Aftersales Manager looking to take ownership of a busy service operation within a stable and growing business. Our client specialises in forklift sales, servicing, repairs, hire and materials handling solutions and has built a strong reputation for delivering exceptional service to customers across Scotland.
What's on Offer
- £50,000 basic salary (reviewed annually)
- Monday to Friday working hours
- Company pension scheme
- Death in Service benefit
- 25 days annual leave plus 9 public holidays
- Company mobile phone provided
- Company workwear supplied
- Stable, supportive working environment
- Long-term career prospects within a growing business
- Opportunity to play a key role within the senior operational team
The Role
As Automotive Service and Workshop Manager, you will take responsibility for the day-to-day running of the service department, managing a team of 8 field service engineers alongside workshop activities at the company's depot. You will coordinate servicing, maintenance, repairs and breakdown activities, ensuring engineers are deployed efficiently while maintaining excellent levels of customer service. The role will involve regular communication with customers, engineers, suppliers and internal departments, ensuring work is completed safely, efficiently and to a high standard. You will also oversee the maintenance and availability of the company's hire fleet, workshop operations, health & safety compliance and overall service performance. Reporting directly to the Operations Director, this position offers a high level of responsibility and autonomy within a respected and growing business.
Managers Considered From Backgrounds Including:
- Forklift & Materials Handling
- Plant & Construction Equipment
- Agricultural Machinery
- HGV & Commercial Vehicles
- Automotive Aftersales & Service Operations
- Heavy Equipment & Industrial Machinery
- Fleet Maintenance & Engineering Services
We're Looking For
- Previous experience in a Service Manager, Workshop Manager or Aftersales Management role
- Experience managing engineers, technicians or workshop teams
- Strong planning, scheduling and organisational skills
- Ability to prioritise workloads and manage customer expectations
- Good commercial awareness and problem-solving ability
- Knowledge of workshop health & safety requirements
- Strong communication and leadership skills
If you're an experienced Service Manager looking for a long-term opportunity with a respected and supportive business, we'd like to hear from you. Apply now with your CV or contact Dunwall for a confidential discussion.
Automotive Service and Workshop Manager employer: Dunwall
Located in Blackburn, West Lothian, this family-run business offers a supportive environment and long-term career development. With a focus on forklift sales and servicing, they pride themselves on exceptional customer service across Scotland.
