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For Companies At a Glance
- Tasks: Lead day-to-day operations, drive performance, and manage multiple sites.
- Company: Join one of Scotland's fastest-growing commercial property businesses.
- Benefits: Competitive salary, long-term career progression, and a collaborative culture.
- Why this job: Make a genuine impact on strategy and operational excellence.
- Qualifications: 3+ years in project management and people management experience.
- Other info: Dynamic environment with ambitious growth plans and diverse locations.
The predicted salary is between 47000 - 78000 £ per year.
Location: Glasgow
Salary: £55,000 – £65,000 per annum
Contract: Full-time, Permanent
Dunwall is supporting one of Scotland’s fastest-growing commercial property investment and management businesses in the appointment of an Operations Manager. The business operates a growing estate across Scotland, managing over 1 million sq. ft. of flexible workspace and self-storage facilities. With significant investment planned across the existing portfolio and multiple new developments in the pipeline, this is a genuinely exciting time to join.
They are now seeking a commercially minded, hands-on Operations Manager to support continued expansion and help shape the future of operational excellence across the estate.
The Role
Reporting directly to the Sales Director, the Operations Manager will take ownership of day-to-day operations across multiple sites, driving performance, consistency, and revenue growth. This is a pivotal leadership role, combining people management, process improvement, and project delivery. You will line-manage the Maintenance and Marketing teams, work closely with the Development team on new site handovers, and ensure operational standards remain high as the business scales. You will set clear expectations, lead performance management, and build a high-performing, engaged team aligned to the company’s values and growth ambitions.
Key Responsibilities
- Oversee and optimise all operational activities to drive efficiency, quality, and profitability
- Identify and implement process improvements to enhance operational performance
- Lead new operational projects in partnership with the Development team, ensuring smooth site launches and handovers
- Ensure online systems and functionality effectively support lead generation for the Sales team
- Coach, mentor, and develop team members to build a positive, performance-driven culture
- Set, track, and deliver against quarterly objectives across sites
- Maintain consistent operational standards and professional presentation across the estate
- Take ownership of Health & Safety compliance, ensuring safe and compliant working environments
- Manage customer and stakeholder issues to protect the business and brand reputation
- Work closely with Finance to support budgeting, cost control, and commercial decision-making
- Monitor competitor activity and market trends to inform operational and commercial strategy
- Build strong relationships with contractors, suppliers, and external partners
- Promote and embed company culture and values across all locations
About You
To be successful in this role, you will bring:
- A minimum of 3 years’ project management experience
- At least 3 years’ experience managing external contractors, with strong supplier relationships
- A minimum of 2 years’ people management experience
- Experience managing multi-site operations (desirable but not essential)
- Strong commercial awareness, with a track record of improving revenue or controlling costs
- A natural leadership style with confidence taking full ownership and accountability
- Excellent communication skills and the ability to influence at all levels
- A highly organised, proactive approach, comfortable managing competing priorities
- A mindset focused on continuous improvement and operational excellence
Why Join?
- Join a rapidly expanding business with ambitious growth plans
- Take on a role where you can make a genuine impact on strategy, performance, and culture
- Lead teams across diverse and dynamic locations
- Work as part of a collaborative, forward-thinking senior leadership team
- Benefit from long-term career progression as the business continues to scale
If you’re an ambitious operations professional who thrives in a fast-paced, growth-driven environment and wants to play a key role in shaping the future of a market-leading commercial property business, we’d love to hear from you.
Operations Manager in Glasgow employer: Dunwall Associates Ltd
Contact Detail:
Dunwall Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in operations management and how it relates to the role you’re applying for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are ready to make an impact in operations management.
We think you need these skills to ace Operations Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your project management experience and any relevant achievements that showcase your ability to drive performance and efficiency.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams, improved processes, or managed multi-site operations in the past. Make it personal and engaging!
Showcase Your Leadership Style: In your application, emphasise your natural leadership style and how you’ve built high-performing teams. We want to see how you can inspire and develop others while maintaining operational excellence across multiple sites.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Dunwall Associates Ltd
✨Know the Company Inside Out
Before your interview, make sure you research Dunwall thoroughly. Understand their business model, recent developments, and their approach to property management. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Given the hands-on nature of the Operations Manager role, be ready to discuss specific scenarios where you've improved operational efficiency or managed a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your leadership skills.
✨Showcase Your People Management Skills
As this role involves managing teams, be prepared to talk about your experience in coaching and mentoring. Share examples of how you've built a positive culture and driven performance within your teams, aligning with the company's values and growth ambitions.
✨Demonstrate Commercial Awareness
The role requires a strong commercial mindset, so be ready to discuss how you've previously improved revenue or controlled costs. Bring examples of how you've monitored market trends and competitor activity to inform your operational strategies.
