Front of House Leader – Luxury Hotel Guest Experience in Bala
Front of House Leader – Luxury Hotel Guest Experience

Front of House Leader – Luxury Hotel Guest Experience in Bala

Bala Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the reception team and ensure exceptional guest experiences at a luxury hotel.
  • Company: A prestigious luxury hotel in beautiful Wales.
  • Benefits: Competitive salary, onsite parking, and exclusive employee discounts.
  • Why this job: Join a dynamic team and elevate guest experiences in a stunning environment.
  • Qualifications: Friendly, detail-oriented, with strong communication skills.
  • Other info: Flexible shifts available, perfect for motivated individuals seeking career growth.

The predicted salary is between 28800 - 43200 £ per year.

A luxury hotel in Wales is looking for a Head Receptionist to ensure smooth operations at the front desk. The role involves leading the reception team, managing guest interactions, and maintaining service excellence. Ideal candidates are friendly and detail-oriented, with excellent communication skills.

Benefits include competitive salary, onsite parking, and employee discounts. Flexibility for varying shifts is essential, making this a great opportunity for a motivated individual seeking career growth.

Front of House Leader – Luxury Hotel Guest Experience in Bala employer: Dunton Hot Springs

Join our luxury hotel in Wales, where we prioritise exceptional guest experiences and foster a supportive work environment. As a Front of House Leader, you'll benefit from competitive salaries, onsite parking, and exclusive employee discounts, all while being part of a dynamic team that values flexibility and career advancement. Our commitment to service excellence ensures that you will thrive in a culture that encourages personal and professional growth.
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Contact Detail:

Dunton Hot Springs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Leader – Luxury Hotel Guest Experience in Bala

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Show off your personality! When you get an interview, let your friendly and detail-oriented nature shine through. Remember, they’re looking for someone who can lead the reception team and create a welcoming atmosphere for guests.

Tip Number 3

Be flexible and ready to adapt! Since the role requires varying shifts, highlight your availability and willingness to take on different hours. This shows you're motivated and ready to jump in whenever needed.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re serious about joining our team and helps us keep track of your application better.

We think you need these skills to ace Front of House Leader – Luxury Hotel Guest Experience in Bala

Leadership Skills
Guest Interaction Management
Service Excellence
Attention to Detail
Communication Skills
Flexibility
Team Management
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV.

Highlight Relevant Experience: Make sure to showcase any previous experience in hospitality or customer service. We love seeing how you've managed guest interactions and led teams, so give us the details!

Be Detail-Oriented: As a luxury hotel, we value attention to detail. Double-check your application for typos and ensure everything is formatted nicely. A polished application shows us you care about quality.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!

How to prepare for a job interview at Dunton Hot Springs

Know the Hotel Inside Out

Before your interview, do some research on the luxury hotel. Familiarise yourself with its history, values, and unique offerings. This will not only show your genuine interest but also help you tailor your answers to align with their service excellence standards.

Showcase Your Leadership Skills

As a Front of House Leader, you'll be managing a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to motivate others and maintain a positive atmosphere at the front desk.

Master the Art of Communication

Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. Consider role-playing common guest scenarios with a friend to demonstrate how you'd handle various interactions, ensuring you come across as friendly and approachable.

Emphasise Flexibility and Adaptability

Given the varying shifts required, be ready to discuss your availability and willingness to adapt. Share examples of how you've successfully managed changing schedules in the past, showcasing your commitment to providing exceptional guest experiences no matter the circumstances.

Front of House Leader – Luxury Hotel Guest Experience in Bala
Dunton Hot Springs
Location: Bala
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  • Front of House Leader – Luxury Hotel Guest Experience in Bala

    Bala
    Full-Time
    28800 - 43200 £ / year (est.)
  • D

    Dunton Hot Springs

    50-100
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