At a Glance
- Tasks: Lead a team to create unforgettable guest experiences and boost revenue through upselling.
- Company: Dunston Hall, a vibrant restaurant in Norwich with a focus on hospitality.
- Benefits: Free health club membership and exclusive discounts within The QHotels Collection.
- Why this job: Join a dynamic team and enhance your leadership skills in the hospitality industry.
- Qualifications: Supervisory experience in hospitality and knowledge of wines and spirits.
The predicted salary is between 25000 - 30000 £ per year.
Dunston Hall - Restaurant in Norwich is seeking a strong leader to supervise a team, ensuring outstanding guest experiences. The role involves driving revenue through effective training and upselling tactics.
The ideal candidate should possess supervisory experience in the hospitality sector, with a good knowledge of wines and spirits.
Benefits include a free health club membership and various discounts within The QHotels Collection.
F&B Supervisor: Lead Guest Experience & Upsell in Norwich employer: Dunston Hall - Restaurant
Dunston Hall offers a vibrant work environment where hospitality professionals can thrive. With a strong focus on employee development, our team members benefit from comprehensive training programmes and opportunities for career advancement. Located in the picturesque city of Norwich, we provide unique perks such as a free health club membership and exclusive discounts within The QHotels Collection, making it an excellent place to grow your career while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Supervisor: Lead Guest Experience & Upsell in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Show off your personality during interviews! We want to see how you can lead a team and create amazing guest experiences. Be ready to share examples of how you've successfully upsold in the past.
✨Tip Number 3
Research Dunston Hall and The QHotels Collection before your interview. Knowing their values and what makes them tick will help you stand out as a candidate who truly cares about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace F&B Supervisor: Lead Guest Experience & Upsell in Norwich
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your supervisory experience. We want to see how you've led teams in the past and created outstanding guest experiences. Share specific examples that demonstrate your ability to motivate and train others!
Know Your Stuff:Since this role involves a good knowledge of wines and spirits, don’t shy away from showcasing your expertise. We love candidates who can talk about their favourite wines or share a memorable upselling experience. It shows us you're passionate about the industry!
Tailor Your Application:Make your application stand out by tailoring it to the job description. Use keywords from the posting, like 'guest experience' and 'upselling tactics'. This helps us see that you understand what we’re looking for and that you’re genuinely interested in the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the details about the role and benefits there, so don’t miss out!
How to prepare for a job interview at Dunston Hall - Restaurant
✨Know Your Wines and Spirits
Brush up on your knowledge of wines and spirits before the interview. Be prepared to discuss different types, pairings, and upselling techniques. This will show that you’re not just a supervisor but also a knowledgeable resource for your team.
✨Showcase Your Leadership Skills
Think of specific examples from your past experience where you successfully led a team or improved guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your leadership capabilities.
✨Understand Upselling Techniques
Familiarise yourself with effective upselling strategies in the hospitality sector. Be ready to share how you’ve implemented these tactics in previous roles and how they can drive revenue at Dunston Hall.
✨Research Dunston Hall and The QHotels Collection
Take some time to learn about Dunston Hall and its offerings, as well as the values of The QHotels Collection. This will help you tailor your responses and show genuine interest in the role and the company during the interview.
