Do you thrive on delivering outstanding customer service?
Are you a natural people person?
The important stuff:
Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!
What will I do?
You willbe the first impression a guest will have upon arriving at the hotel,you’ll greet guests, assign rooms, take e payments and general administrative duties.Ensure all guest enquires/complaints are dealt with in a friendly and professional manner,always ensuring guest satisfaction throughout their stay.
Is this the role for me?
Passion for customerservice
Have worked in a customer facingrole
Conflict resolutionexperience
Ability to work underpressureand multi-task
Strong time management andorganisational skills
Curious to find out more?
Dunston Hall Hotel, Spa & Golf Resort is located in Norwich and is 4*, 166-bedroom property. Our hotel has beautiful garden views with an 18-hole golf course and the dining options include the Brasserie restaurant, Bunkers bar and a terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
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Receptionist in Norwich employer: Dunston Hall Hotel
At Dunston Hall Hotel, Spa & Golf Resort, we pride ourselves on creating a vibrant and inclusive work environment where every team member can thrive. With flexible working hours to accommodate your commitments, generous discounts across our facilities, and comprehensive support for training and professional development, we ensure that our employees feel valued and empowered. Join us in Norwich, where you can enjoy beautiful surroundings and be part of a team dedicated to delivering exceptional guest experiences.
