Dunston Hall Hotel, Spa & Golf Resort in Norwich is seeking an approachable guest services coordinator to support the front of house team from reservation to arrival. You will handle direct and third-party requests and help upsell guest experiences.
The role emphasizes time management, organizational skills, and a friendly, proactive approach to customer service within a 4* hotel setting.
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Guest Experience Coordinator - Front of House & Upsell in Norwich employer: Dunston Hall Hotel, Spa & Golf Resort
Dunston Hall Hotel, Spa & Golf Resort is an exceptional employer that prioritises employee well-being and development, offering a free gym membership as part of its benefits. With a vibrant work culture that values teamwork and customer service, employees are encouraged to grow through training and hands-on experience in a stunning location in Norwich. Join us to be part of a supportive environment where your contributions are recognised and rewarded.
Contact Details:
Dunston Hall Hotel, Spa & Golf Resort Recruitment Team