Guest Experience Concierge β€” Front Desk & Guest Services in Norwich

Guest Experience Concierge β€” Front Desk & Guest Services in Norwich

Norwich Full-Time No working from home possible
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Dunston Hall Hotel, Spa & Golf Resort in Norwich seeks a front-of-house host to deliver outstanding customer service at the reception. You will greet guests, assist with check-in/check-out, and handle payments with a friendly, professional approach.

In this role you will respond to guest enquiries, resolve issues, and perform admin duties to support efficient front-desk operations. A passion for hospitality and multi-tasking under pressure is essential.

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Guest Experience Concierge β€” Front Desk & Guest Services in Norwich employer: Dunston Hall Hotel, Spa & Golf Resort

Dunston Hall Hotel, Spa & Golf Resort is an exceptional employer that prioritises employee well-being and development, offering a free gym membership as part of its benefits. With a vibrant work culture that values teamwork and customer service, employees are encouraged to grow through training and hands-on experience in a stunning location in Norwich. Join us to be part of a supportive environment where your contributions are recognised and rewarded.

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Contact Details:

Dunston Hall Hotel, Spa & Golf Resort Recruitment Team