At a Glance
- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant Dunston Hall Hotel, Spa & Golf Resort team.
- Benefits: Enjoy free health club membership, discounts, and professional training support.
- Other info: Be part of a diverse team committed to inclusion and career growth.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and strong organisational skills.
The predicted salary is between 34200 - 41800 £ per year.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Curious to find out more? Dunston Hall Hotel, Spa & Golf Resort is located in Norwich and is a 4*, 166-bedroom property. Our hotel has beautiful garden views with an 18-hole golf course and the dining options include the Brasserie restaurant, Bunkers bar and a terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member in Norwich employer: Dunston Hall Hotel, Spa & Golf Resort
Dunston Hall Hotel, Spa & Golf Resort is an excellent employer that values its employees by offering a supportive work culture and numerous growth opportunities within the finance department. Located in the picturesque city of Norwich, team members enjoy exclusive perks such as discounts across the QHotels Collection and access to comprehensive training programmes, making it a rewarding place to build a career.
Contact Details:
Dunston Hall Hotel, Spa & Golf Resort Recruitment Team
