At a Glance
- Tasks: Manage overdue customer balances and maintain strong relationships while protecting cash flow.
- Company: Join Dunsters Farm, a family-owned foodservice business with a vibrant culture.
- Benefits: Enjoy enhanced sick pay, life insurance, staff discounts, and wellbeing days.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be part of a growing company making a real impact in the foodservice industry.
- Qualifications: Strong communication skills, Excel proficiency, and attention to detail required.
The predicted salary is between 27900 - 34100 £ per year.
Join the finance team at Dunsters Farm, a family-owned, fast-growing foodservice business supplying schools, hospitals, cafés and restaurants across the North of England as a Credit Controller based at our Head Office in Bury.
Purpose of the Role
To manage the collection of overdue customer balances in line with agreed credit terms, maintaining strong customer relationships while protecting the company's cash flow and reducing the risk of bad debts.
The role also provides regular support to the Sales Ledger function, reflecting the close working relationship between credit control and sales ledger activity.
Key Responsibilities
- Ensuring customer accounts are kept up to date and in line with agreed credit terms
- Identifying accounts that are overdue or above credit limit, and contacting customers to request payment
- Following up on previously chased accounts and escalating appropriately where payment is not received
- Investigating and resolving queries or disputes that may be delaying payment, liaising with other teams as needed
- Placing accounts on stop where overdue balances remain unsettled following notice, and releasing accounts once resolved
- Maintaining accurate notes and records of collection activity for each account
- Producing and circulating weekly reports on flagged/overdue accounts
- Raising severely overdue accounts with the Management Accountant once internal escalation procedures have been exhausted, to agree next steps including external debt recovery or legal action where appropriate
- Assisting the Sales Ledger Clerk & Systems Trainer with capturing bank statements and payment allocations
- Assisting the Sales Ledger Clerk & Systems Trainer with managing the Finance mailbox, responding to emails and resolving customer queries promptly
- Providing cover for Sales Ledger tasks during periods of absence or high workload
What we're looking for
- Good communicator with good phone etiquette
- Proficient in Excel, including pivot tables and lookup functions
- High level of attention to detail and accuracy
- Ability to maintain strong customer relationships while remaining firm and professional
- What you'll get
- Enhanced sick pay, rising with length of service
- Life insurance (3x salary)
- Free on-site parking
- Staff discount on our product range
- Cycle to Work scheme
- £500 bonus for referring a friend
- Wellbeing days, team socials, and mental health support
- About Dunsters
Established in 1963, Dunsters farm are a family run foodservice delivering chilled, ambient and non-food products to catering customers with depots in Bury, Preston and Oswestry.
We are a purpose driven Company that is growing year on year.
Proud winners of the Family Business of the Year Awards 2024 .
We are proud Members of the Greater Employment Charter, and Age Friendly Employer and a Real Living Wage employer.
We are ISO 9001, 14001 and 45001-certified.
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Credit Controller in Bury employer: Dunsters Farm
Dunsters Farm is an exceptional employer, offering a supportive and family-oriented work culture that prioritises employee wellbeing and growth. As a Credit Controller at our Head Office in Bury, you will benefit from enhanced sick pay, life insurance, and a range of team-building activities, all while contributing to a purpose-driven company that values strong customer relationships and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Bury
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Dunsters Farm. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in Bury
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Dunsters Farm.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Dunsters Farm's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Dunsters Farm
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Dunsters Farm.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Dunsters Farm will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Dunsters Farm employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
