At a Glance
- Tasks: Provide friendly support to customers and resolve their enquiries efficiently.
- Company: Join a family-run business with over 30 years of experience in outdoor products.
- Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
- Other info: Be part of a growing team with exciting opportunities across the UK.
- Why this job: Make customers smile while helping them enhance their outdoor spaces.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a Customer Service Advisor to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile!
Who We Are: Established in 1994, Dunster House Ltd is a proud, family-run business that is continuing to grow and evolve. Last year alone, we expanded even further opening four new sites and now employing over 650 amazing people across 15 locations across the UK. For more than 30 years, we have been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help our customers make the most of their outdoor spaces. As garden building specialists, we are proud to deliver our products directly to our customers using our very own fleet, ensuring care and quality every step of the way.
The Role: This job is based out of our Bedford HQ MK41 0LF and provides friendly, efficient support to customers by handling enquiries, resolving issues, and ensuring a positive service experience.
Role Overview:
- Customer Communication: Gather information from customers regarding their queries.
Customer Service Advisor in Bedford employer: Dunster House
Dunster House Ltd is an exceptional employer, offering a supportive and family-oriented work culture that values each team member's contribution. With a commitment to employee growth, we provide ample opportunities for professional development and career progression within our expanding network of locations. Working from our Bedford HQ, you'll be part of a dynamic team dedicated to delivering quality outdoor products, all while enjoying the benefits of a stable, established company that prioritises customer satisfaction and employee well-being.
