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For Companies At a Glance
- Tasks: Engage with customers via phone and live chat, building strong relationships.
- Company: Join Dunster House Ltd, a family-run business specialising in garden lifestyle products since 1994.
- Benefits: Enjoy 29 days holiday, uncapped commission, and a supportive work environment.
- Why this job: Be part of a growing team where your efforts directly impact customer satisfaction and sales success.
- Qualifications: Strong communication skills and a passion for learning; retail experience is a plus.
- Other info: No cold calling involved; flexible working hours available.
The predicted salary is between 35000 - 50000 £ per year.
Our Sales Advisors can fully expect to earn in the region of £35,000 gross per annum. However, with an uncapped commission, our top achievers can earn up to over £50,000.
We are looking for a motivated and enthusiastic individual to join our successful and ever-growing Sales team.
Established in 1994, Dunster House Ltd is a growing family run, international business currently employing over 500 people across our 14 UK sites.
With over 30 years of designing, manufacturing and retailing garden lifestyle products we are proud to be garden building specialists and distribute our products on our own fleet of vehicles to our customers.
This job is based out of our Bedford Headquarters – MK41 0LF
This does not involve cold calling.
Job Includes
- An exciting, challenging and rewarding career
- Building outstanding customer relationships by being the friendly face or voice of our business.
- Talking with people either on the phone or on live chat
- Opening hours are 08.30 – 20.00, working on average 40 hours per week, less if working a weekend, working 5 days out of 7 on an early or late start.
Requirements
- Excellent listening and communication skills
- Sociability and ability to establish relationships
- Eagerness to learn about our fantastic products and to pass this knowledge onto customers
- Right to work in the UK without sponsorship
Desirable
- Ideally from a retail customer service or sales environment with a track record of high achievement and meeting targets
Benefits
- 29 days holiday including Bank Holidays
To find out more about Dunster House Ltd., visit our website www.dunsterhouse.co.uk/about-us to see our overseas factories as well as our links to non-governmental organisationsand Corporate Social Responsibility.
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Sales Advisor - Bedford HQ employer: Dunster House LTD
Contact Detail:
Dunster House LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Bedford HQ
✨Tip Number 1
Familiarise yourself with Dunster House's product range and values. Understanding their garden lifestyle products will not only help you in conversations but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging in mock conversations. Since the role involves talking to customers over the phone and live chat, being articulate and friendly is key to making a great impression.
✨Tip Number 3
Network with current or former employees of Dunster House on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as a Sales Advisor.
✨Tip Number 4
Prepare for potential questions about how you would handle customer interactions. Think of examples from your past experiences that demonstrate your ability to build relationships and meet targets.
We think you need these skills to ace Sales Advisor - Bedford HQ
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Advisor position. Understand the key responsibilities and requirements, such as excellent communication skills and a background in retail or sales.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Sales Advisor role. Emphasise any previous customer service or sales achievements, and ensure your CV is clear and concise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Dunster House Ltd and how your skills can contribute to their success. Be personable and let your personality shine through.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales environment.
How to prepare for a job interview at Dunster House LTD
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Dunster House Ltd values motivated individuals, so let your passion for sales and customer service shine through during the interview.
✨Demonstrate Your Communication Skills
Since the role involves building relationships with customers over the phone and live chat, be prepared to showcase your excellent listening and communication skills. Practice active listening and clear articulation of your thoughts.
✨Know the Products
Familiarise yourself with Dunster House's range of garden lifestyle products. Being knowledgeable about what you’ll be selling will not only impress the interviewers but also show your eagerness to learn and help customers.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various customer interactions. Think of examples from your past experiences where you successfully resolved issues or built strong customer relationships, as this will demonstrate your suitability for the role.
