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- Tasks: Join our despatch team, handling deliveries and liaising with branches.
- Company: Dunster House Ltd is a family-run business specialising in garden lifestyle products since 1994.
- Benefits: Enjoy a starting salary of £26,000 and 29 days holiday including Bank Holidays.
- Why this job: Be part of a growing company with a strong commitment to social responsibility and teamwork.
- Qualifications: Must have the right to work in the UK, good communication skills, and be computer literate.
- Other info: Work hours are Monday to Friday, with occasional Saturday shifts on a rota basis.
The predicted salary is between 15600 - 36400 £ per year.
Overview
We are looking for a Despatch Clerk to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile!
Who We Are:
Established in 1994, Dunster House Ltd is a proud, family-run business that’s continuing to grow and evolve. This year alone, we’ve expanded even further — opening four new sites and now employing over 600 amazing people across 15 locations across the UK.
For more than 30 years, we’ve been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help our customers make the most of their outdoor spaces. As garden building specialists, we’re proud to deliver our products directly to our customers using our very own fleet, ensuring care and quality every step of the way.
To find out more about Dunster House Ltd, visit our website www.dunsterhouse.co.uk
The Role
This job is based out of our Witham Branch – CM8 3HY and involves coordinating and processing customer orders, preparing goods for dispatch, and ensuring accurate and timely shipment of products.
Role Overview
- Communicating with customers regarding deliveries
- Liaising with other branches regarding stock and deliveries
- Liaising with different departments across the company
- Processing balance payments
- Utilising company systems to monitor stock and plan efficient delivery routes
Requirements
- Right to work in the UK
- Good geographical knowledge
- Maths and English GCSE or equivalent C or above
- Excellent communication and organisational skills
- Able to work as part of a nationwide team
- Computer literate
What We Offer
- Monday – Friday, 07:30 -18:00 on a rota basis; Saturdays 09:00-17:00 also on a rota basis (approx. 1 Saturday in 10)
- £26,000 per annum
- 29 days holiday including Bank Holidays
- Referral Programme
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Despatch Clerk - Witham employer: Dunster House LTD
Contact Detail:
Dunster House LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Clerk - Witham
✨Tip Number 1
Familiarise yourself with Dunster House Ltd's products and services. Understanding their garden lifestyle products will not only help you in the interview but also show your genuine interest in the company.
✨Tip Number 2
Brush up on your geographical knowledge, especially around the Witham area. Being able to discuss local delivery routes or nearby locations can demonstrate your readiness for the role.
✨Tip Number 3
Prepare to showcase your communication skills. Think of examples from your past experiences where you effectively liaised with different teams or handled customer inquiries, as this is crucial for the despatch role.
✨Tip Number 4
Be ready to discuss your flexibility and teamwork abilities. Since the job involves working on a rota basis and collaborating with various departments, having specific examples of how you've adapted to changing schedules or worked well in a team will be beneficial.
We think you need these skills to ace Despatch Clerk - Witham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Despatch Clerk position. Tailor your application to highlight relevant experience in office administration and communication skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, particularly in roles that involved organisation, communication, and teamwork. Use bullet points for clarity and include specific achievements where possible.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Dunster House Ltd and how your skills align with their needs. Be sure to address your flexibility and ability to work as part of a team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Despatch Clerk role.
How to prepare for a job interview at Dunster House LTD
✨Know the Company
Before your interview, take some time to research Dunster House Ltd. Understand their products, values, and what makes them unique in the garden lifestyle market. This will show your genuine interest and help you connect your skills to their needs.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience in office administration or despatch roles. Be ready to discuss specific tasks you've handled, such as updating diaries or processing payments, as these are key responsibilities for the Despatch Clerk position.
✨Demonstrate Communication Skills
Since excellent communication is a requirement, prepare examples of how you've effectively communicated with team members or customers in past roles. This could include resolving issues or coordinating with other departments.
✨Show Flexibility and Team Spirit
Dunster House values flexibility and teamwork. Be prepared to discuss situations where you've adapted to changing circumstances or worked collaboratively with others. This will demonstrate that you're a good fit for their nationwide team.
