At a Glance
- Tasks: Coordinate and process customer orders, ensuring timely dispatch of quality outdoor products.
- Company: Join Dunster House Ltd, a family-run business passionate about outdoor lifestyle products.
- Benefits: Competitive salary, 29 days holiday, and a referral programme.
- Other info: Dynamic work environment with opportunities for career growth.
- Why this job: Be part of a growing team delivering smiles through quality garden products.
- Qualifications: GCSE in Maths and English, excellent communication skills, and teamwork ability.
The predicted salary is between 27000 - 27000 £ per year.
We are looking for a Despatch Clerk to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile!
Who We Are: Established in 1994, Dunster House Ltd is a proud, family-run business that’s continuing to grow and evolve. Last year alone, we’ve expanded even further — opening four new sites and now employing over 650 amazing people across 15 locations across the UK. For more than 30 years, we’ve been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help our customers make the most of their outdoor spaces. As garden building specialists, we’re proud to deliver our products directly to our customers using our very own fleet, ensuring care and quality every step of the way.
The Role: This job is based out of our Dudley Branch – DY5 1QA and involves coordinating and processing customer orders, preparing goods for dispatch, and ensuring accurate and timely shipment of products.
Role Overview:
- Communicating with customers regarding deliveries
- Liaising with other branches regarding stock and deliveries
- Liaising with different departments across the company
- Processing balance payments
- Utilising company systems to monitor stock and plan efficient delivery routes
Requirements:
- Right to work in the UK
- Good geographical knowledge
- Maths and English GCSE or equivalent C or above
- Excellent communication and organisational skills
- Able to work as part of a nationwide team
- Computer literate
What We Offer: Monday – Friday, 07:30 -18:00 on a rota basis; Saturdays 09:00-17:00 also on a rota basis (approx. 1 Saturday in 10) £27,000 per annum 29 days holiday including Bank Holidays.
Despatch Clerk - Dudley employer: Dunster House LTD
Dunster House Ltd is an exceptional employer, offering a supportive and family-oriented work culture that values each team member's contribution. With opportunities for personal and professional growth, employees benefit from a stable work environment, competitive salary, and generous holiday allowance, all while being part of a company dedicated to delivering quality outdoor products. Located in Dudley, our expanding operations provide a dynamic workplace where teamwork and communication are key to ensuring customer satisfaction.