At a Glance
- Tasks: As a Despatch Clerk, you'll organise deliveries and manage stock efficiently.
- Company: Join Dunster House Ltd, a family-run business with 31 years of experience in garden products.
- Benefits: Enjoy 29 days holiday, a competitive salary, and a supportive work environment.
- Other info: Work hours are Monday to Friday with occasional Saturday shifts; flexibility is key.
- Why this job: Be part of a growing team that values communication and organisation while making a social impact.
- Qualifications: Experience in office administration and good geographical knowledge are essential.
The predicted salary is between 25397 - 35456 £ per year.
We are looking for a Despatch Clerk to join us in delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile!
The Role
This job is based out of our Cumbernauld Branch – G68 0FS and involves coordinating and processing customer orders, preparing goods for dispatch, and ensuring accurate and timely shipment of products.
Responsibilities
- Communicating with customers regarding deliveries
- Liaising with other branches regarding stock and deliveries
- Liaising with different departments across the company
- Processing balance payments
- Utilising company systems to monitor stock and plan efficient delivery routes
Requirements
- Right to work in the UK
- Good geographical knowledge
- Maths and English GCSE or equivalent C or above
- Excellent communication and organisational skills
- Able to work as part of a nationwide team
- Computer literate
What We Offer
- 40 hours per week to be agreed between Monday – Friday
- Working hours will be between 07:30 -18:00 on a rota basis; Saturdays 09:00-17:00 also on a rota basis (approx. 1 Saturday in 10)
- £27,000 per annum
- 29 days holiday including Bank Holidays
- Referral Programme
Despatch Clerk - Cumbernauld employer: Dunster House LTD
Dunster House Ltd is an excellent employer, offering a supportive work culture that values flexibility and personal growth. As a part-time Customer Service Advisor in Bedford, you'll enjoy the opportunity to develop your skills while contributing to a positive customer experience, with the potential for a permanent position and pro-rated holiday benefits. Join a team that prioritises employee well-being and fosters a collaborative environment, making it an ideal choice for those seeking meaningful weekend work.
StudySmarter Expert Advice🤫
We think this is how you could land Despatch Clerk - Cumbernauld
✨Tip Number 1
Familiarise yourself with Dunster House Ltd and their products. Understanding their garden lifestyle offerings will help you communicate effectively with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your geographical knowledge of the area around Cumbernauld. Being able to plan efficient delivery routes will show that you can handle the logistical aspects of the job.
✨Tip Number 3
Practice your communication skills, especially over the phone. Role-playing customer interactions can help you feel more confident when liaising with customers about their deliveries.
✨Tip Number 4
Get comfortable with office administration tasks, particularly using systems like Business Central. Familiarity with these tools will make you stand out as a candidate who can hit the ground running.
We think you need these skills to ace Despatch Clerk - Cumbernauld
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Despatch Clerk position. Highlight your relevant experience in office administration and customer communication.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the job. Emphasise your organisational skills, ability to work under pressure, and any geographical knowledge that may be relevant to planning delivery routes.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience makes you a suitable candidate for the Despatch Clerk position.
Proofread Your Application:Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Dunster House LTD
✨Show Your Organisational Skills
As a Despatch Clerk, being organised is key. Prepare examples of how you've managed multiple tasks or projects in the past, especially under pressure. This will demonstrate your ability to handle the demands of the role.
✨Demonstrate Communication Prowess
Since you'll be liaising with customers over the phone, practice clear and concise communication. Be ready to discuss how you've effectively communicated in previous roles, particularly in resolving issues or coordinating deliveries.
✨Highlight Your Geographical Knowledge
Good geographical knowledge is essential for planning delivery routes. Brush up on local areas and be prepared to discuss how you would approach route planning to ensure economical deliveries.
✨Familiarise Yourself with Office Administration Tasks
The role requires experience in office administration, so review relevant tasks like updating diaries and processing payments. Be ready to explain your familiarity with similar systems and how you can quickly adapt to new software.
