Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Despatch Clerk, you'll manage deliveries and communicate with customers to ensure smooth operations.
- Company: Join Dunster House Ltd, a family-run business specializing in garden lifestyle products since 1994.
- Benefits: Enjoy 29 days of holiday, including Bank Holidays, and a supportive work environment.
- Why this job: Be part of a growing team that values flexibility, organization, and excellent communication skills.
- Qualifications: Experience in office administration and good geographical knowledge are essential for this role.
- Other info: Work hours are Monday to Friday with occasional Saturdays; right to work in the UK is required.
The predicted salary is between 24000 - 33600 £ per year.
We are currently looking for a Despatch Clerk. The ideal candidate for this position will need to be flexible, well organised and able to cope under pressure, having excellent communication skills in order to liaise with customers over the phone to arrange delivery of goods. Good geographical knowledge is essential with the ability to plan economical delivery routes. Established in 1994, Dunster House Ltd is a growing family run, international business currently employing over 450 people across our 11 UK sites. With 30 years of designing, manufacturing and retailing garden lifestyle products we are proud to be garden building specialists and distribute our products on our own fleet of vehicles to our customers. This job is based out of our Bedford Branch – MK41 0LF It is essential that the successful person has experience in office administration as they will be required to update the despatch diaries, prepare delivery notes two days in advance, process balance payments via card net terminals and updating on the in-house NAV system to show the balance has been cleared. Other duties will include checking stock for orders both booked and not booked, answering incoming phone calls and liaising with other branches to swap stock around on transfer orders. Normal hours of work are Monday – Friday; between 07.30 – 18.00 on a rota basis; Saturdays 09.00 – 17.00 also on a rota basis. (approx. 1 Saturday in 10) Requirements: * Right to work in the UK Benefits: * 29 days holiday including Bank Holidays Starting Salary: £24,000 To find out more about us, visit our website to see our overseas factories as well as our links to non-governmental organisations and Corporate Social Responsibility
Despatch Clerk employer: Dunster House LTD
Contact Detail:
Dunster House LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Clerk
✨Tip Number 1
Familiarize yourself with the geographical area around Bedford. Knowing the local routes and delivery points will give you an edge in planning economical delivery routes, which is a key requirement for the Despatch Clerk role.
✨Tip Number 2
Brush up on your communication skills! Since you'll be liaising with customers over the phone, practicing clear and concise communication can help you stand out during the interview process.
✨Tip Number 3
Get comfortable with office administration tasks. Familiarity with updating diaries, preparing delivery notes, and using systems like NAV will show that you're ready to hit the ground running.
✨Tip Number 4
Demonstrate your ability to work under pressure. Think of examples from your past experiences where you successfully managed tight deadlines or high-stress situations, as this will resonate well with the hiring team.
We think you need these skills to ace Despatch Clerk
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Despatch Clerk. Highlight your flexibility, organizational skills, and ability to work under pressure in your application.
Showcase Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application that demonstrate your ability to liaise effectively with customers over the phone.
Highlight Relevant Experience: Emphasize any previous experience in office administration, especially tasks related to updating diaries, preparing delivery notes, and processing payments. This will show that you are well-prepared for the job.
Demonstrate Geographical Knowledge: Mention your good geographical knowledge and ability to plan economical delivery routes. This is crucial for the role and can set you apart from other candidates.
How to prepare for a job interview at Dunster House LTD
✨Show Your Organizational Skills
As a Despatch Clerk, being well-organized is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the demands of the role.
✨Demonstrate Communication Proficiency
Since the job involves liaising with customers over the phone, practice clear and concise communication. Be ready to discuss how you've effectively communicated in previous roles, especially in high-pressure situations.
✨Highlight Your Geographical Knowledge
Good geographical knowledge is essential for planning delivery routes. Brush up on local areas and be prepared to discuss how you would approach route planning to ensure economical deliveries.
✨Familiarize Yourself with Office Administration Tasks
The role requires experience in office administration, including updating dispatch diaries and processing payments. Be ready to talk about your relevant experience and how you can efficiently manage these tasks.
