At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer service and training for success.
- Company: The Dunstan House Inn, a beloved local pub with a warm community vibe.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to training courses and a supportive career pathway.
- Why this job: Join a dynamic environment where you can grow your hospitality career and make lasting memories.
- Qualifications: Passion for customer service and team leadership in a hospitality setting.
The predicted salary is between 22000 - 26000 £ per year.
The Dunstan House Inn is a fantastic pub with rooms, situated in the heart of the local community. We're all about the good things, nostalgic British food, real ale, wines from around the world and an enviable range of gins. Our team are ambitious, positive and all about putting our guests first. Upstairs, there are six stunning en-suite guest bedrooms, and we're just a stone's throw from the gorgeous seaside and town centre.
In the Summer we're bustling, we've got the best beer garden around and all day sunshine, with an outdoor bar and our coveted burger shack serving up proper burgers all season long. In the Winter, we transform into a cosy winter retreat, with roaring log fires, candles simmering and hearty pub classics served from our talented kitchen team all week long.
We love to see our team grow their skills and develop their career whilst they are with us, and actively encourage our team to partake in as much training as possible.
What We Offer Our Supervisors- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor employer: Dunstan House Inn
The Dunstan House Inn is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those passionate about hospitality. With a focus on employee growth through training and development opportunities, our team enjoys benefits such as free meals, weekly pay, and generous discounts at Young's Pubs. Located in a picturesque seaside community, we offer a unique environment where you can thrive while delivering outstanding service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and understand what makes a great customer experience. This will help you stand out in interviews by showing your genuine interest in the industry.
✨Tip Number 2
Network like a pro! Connect with people in the hospitality industry on social media or at local events. You never know who might have a lead on a Supervisor role or can give you insider tips about The Dunstan House Inn.
✨Tip Number 3
Practice your interview skills! Get a friend to do a mock interview with you, focusing on customer service scenarios. Being able to demonstrate your passion for delivering exceptional service will make you a top candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Dunstan House Inn and ready to dive into the vibrant pub culture.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional customer service and creating memorable experiences for our guests.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that aligns with the Supervisor role. Mention any previous leadership roles or training experiences that showcase your ability to develop a team and lead shifts effectively.
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who fits into our positive and ambitious team, so let us know what makes you unique and how you can contribute to our pub's success!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team during the hiring process.
How to prepare for a job interview at Dunstan House Inn
✨Know the Pub Inside Out
Before your interview, make sure you familiarise yourself with The Dunstan House Inn. Understand their menu, the types of drinks they serve, and their overall vibe. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you can build rapport and create memorable experiences for guests.
✨Emphasise Team Development
Since training and developing the team is crucial, come ready to discuss your approach to mentoring others. Share specific strategies or experiences where you've successfully trained staff, ensuring they have the knowledge to delight customers.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about why you love working in this field and how you see your career progressing. This will resonate with the interviewers who are looking for someone committed to growing with them.
