At a Glance
- Tasks: Support daily marina operations and assist the Marina Manager with various administrative tasks.
- Company: Dunstaffnage Marina Ltd, a leading yacht harbour on Scotland's stunning West Coast.
- Benefits: Part-time role with flexible hours, great work environment, and opportunity to learn.
- Other info: No boating experience needed; just bring your enthusiasm and willingness to learn!
- Why this job: Join a vibrant team and gain hands-on experience in a unique marina setting.
- Qualifications: Strong communication skills, customer service experience, and a knack for organisation.
The predicted salary is between 12000 - 18000 € per year.
Dunstaffnage Marina Ltd is a prominent ISO 9001-accredited yacht harbour and marine service facility located on the West Coast of Scotland (near Oban). Incorporated in December 1994, the company operates a 5-Gold Anchor marina that serves as a primary gateway to the Western Isles.
Part-Time – 2 Days Per Week (Onsite – Oban)
We are seeking a proactive, highly organised, and professional Marina Manager Assistant to support the day-to-day operations of a busy marina environment in Oban. This onsite part-time role is ideal for someone with excellent administrative and communication skills, strong customer service experience, and the confidence to liaise professionally with company directors, customers, contractors, and suppliers.
The successful candidate will play a key role in supporting the Marina Manager while helping ensure smooth and efficient marina operations.
Key Responsibilities- Managing and coordinating the Marina Manager's diary, appointments, and meetings
- Assisting with scheduling operational activities, contractor visits, and maintenance tasks
- Liaising professionally with company directors, customers, suppliers, and marina personnel
- Responding to customer enquiries promptly, professionally, and efficiently
- Handling customer concerns and complaints with tact, diplomacy, and professionalism
- Helping establish and implement AI assistant tools and digital systems to improve business efficiency and administration
- Identifying opportunities to streamline office processes and communication using technology and AI-supported solutions
- Maintaining accurate records, reports, correspondence, and filing systems
- Assisting with general marina administration and office organisation
- Helping ensure effective day-to-day communication across marina operations
- Excellent communication and interpersonal skills
- Strong customer service experience and a professional telephone manner
- Familiarity with Xero or similar cloud-based accounting systems is advantageous
- Highly organised with strong diary management and administrative abilities
- Comfortable liaising with senior management and company directors
- Experience handling customer complaints calmly and effectively
- Strong digital and technology skills with confidence using AI assistant tools and cloud-based systems
- Ability to introduce and support improved administrative processes and systems
- Ability to work independently, prioritise tasks, and manage workload efficiently
- Reliable, professional, and detail-oriented approach
- Previous administration, hospitality, operations, or business support experience preferred but not essential
- No boating or marina experience required
Marina Manager Assistant in Oban employer: Dunstaffnage Marina Ltd
Dunstaffnage Marina Ltd offers a unique opportunity to work in a stunning coastal location, providing a supportive and dynamic work environment that values professionalism and customer service. As a part-time Marina Manager Assistant, you will benefit from a flexible schedule while being part of a dedicated team committed to excellence in marina operations. The company fosters employee growth through hands-on experience and the chance to implement innovative solutions, making it an ideal employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Marina Manager Assistant in Oban
✨Tip Number 1
Network like a pro! Reach out to people in the marina and hospitality industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to appear. If you’re keen on working at Dunstaffnage Marina, drop by, introduce yourself, and express your interest. A friendly face can make all the difference!
✨Tip Number 3
Show off your skills! Prepare a portfolio or a list of your achievements that highlight your customer service experience and organisational skills. Bring it along to interviews or networking events to showcase what you can bring to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. So, don’t hesitate – get your application in today!
We think you need these skills to ace Marina Manager Assistant in Oban
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Marina Manager Assistant role. Highlight your organisational skills, customer service experience, and any relevant tech-savvy abilities to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've handled customer enquiries or improved processes in previous jobs.
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your written application showcases your excellent communication skills. Keep it professional yet friendly, just like we do at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dunstaffnage Marina Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Marina Manager Assistant. Familiarise yourself with the key tasks mentioned in the job description, like managing diaries and liaising with customers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since this role requires excellent communication, prepare examples of how you've effectively handled customer enquiries or complaints in the past. Think about situations where you’ve had to communicate with different stakeholders, as this will show your ability to liaise professionally with directors and customers alike.
✨Be Ready to Discuss Technology
With the emphasis on digital systems and AI tools, be prepared to talk about your experience with technology. If you’ve used cloud-based systems like Xero or have implemented any tech solutions in previous roles, share those experiences. This will highlight your adaptability and readiness to improve processes.
✨Demonstrate Your Organisational Skills
As a Marina Manager Assistant, being organised is key. Bring up specific instances where you successfully managed multiple tasks or prioritised effectively. You could even mention any tools or methods you use to stay organised, which will show that you’re proactive and detail-oriented.
