At a Glance
- Tasks: Support daily marina operations and assist the Marina Manager with various administrative tasks.
- Company: Dunstaffnage Marina Ltd, a leading yacht harbour on Scotland's stunning West Coast.
- Benefits: Part-time hours, gain valuable experience, and work in a beautiful location.
- Other info: Perfect for students seeking flexible work while studying.
- Why this job: Join a dynamic team and enhance your skills in a vibrant marina environment.
- Qualifications: Strong communication skills and a knack for organisation; no boating experience needed!
The predicted salary is between 12 - 15 € per hour.
Dunstaffnage Marina Ltd is a prominent ISO 9001-accredited yacht harbour and marine service facility located on the West Coast of Scotland (near Oban). Incorporated in December 1994, the company operates a 5-Gold Anchor marina that serves as a primary gateway to the Western Isles.
We are seeking a proactive, highly organised, and professional Marina Manager Assistant to support the day-to-day operations of a busy marina environment in Oban. This onsite part-time role is ideal for someone with excellent administrative and communication skills, strong customer service experience, and the confidence to liaise professionally with company directors, customers, contractors, and suppliers. The successful candidate will play a key role in supporting the Marina Manager while helping ensure smooth and efficient marina operations.
Key Responsibilities- Managing and coordinating the Marina Manager’s diary, appointments, and meetings
- Assisting with scheduling operational activities, contractor visits, and maintenance tasks
- Liaising professionally with company directors, customers, suppliers, and marina personnel
- Responding to customer enquiries promptly, professionally, and efficiently
- Handling customer concerns and complaints with tact, diplomacy, and professionalism
- Helping establish and implement AI assistant tools and digital systems to improve business efficiency and administration
- Identifying opportunities to streamline office processes and communication using technology and AI-supported solutions
- Maintaining accurate records, reports, correspondence, and filing systems
- Assisting with general marina administration and office organisation
- Helping ensure effective day-to-day communication across marina operations
- Excellent communication and interpersonal skills
- Strong customer service experience and a professional telephone manner
- Familiarity with Xero or similar cloud-based accounting systems is advantageous
- Highly organised with strong diary management and administrative abilities
- Comfortable liaising with senior management and company directors
- Experience handling customer complaints calmly and effectively
- Strong digital and technology skills with confidence using AI assistant tools and cloud-based systems
- Ability to introduce and support improved administrative processes and systems
- Ability to work independently, prioritise tasks, and manage workload efficiently
- Reliable, professional, and detail-oriented approach
- Previous administration, hospitality, operations, or business support experience preferred but not essential
- No boating or marina experience required
Management Assistant (Part-Time) in Oban employer: Dunstaffnage Marina Ltd
Dunstaffnage Marina Ltd offers a unique opportunity to work in a vibrant marina environment on the stunning West Coast of Scotland. As an ISO 9001-accredited facility, we pride ourselves on our commitment to quality and customer service, fostering a supportive work culture that encourages professional growth and development. With flexible part-time hours and a focus on innovation through technology, this role is perfect for those looking to make a meaningful impact while enjoying the beauty of Oban.
StudySmarter Expert Advice🤫
We think this is how you could land Management Assistant (Part-Time) in Oban
✨Tip Number 1
Network like a pro! Reach out to people in the marina and hospitality industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Dunstaffnage Marina Ltd and understanding their operations. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being able to articulate your thoughts clearly and professionally is key. Consider mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Management Assistant (Part-Time) in Oban
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the job description. We want to see how your background aligns with the role of a Management Assistant, so don’t be shy about showcasing your organisational and communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can contribute to the smooth operations at Dunstaffnage Marina. Keep it professional but let your personality come through!
Showcase Your Customer Service Skills:Since this role involves liaising with customers and handling enquiries, make sure to highlight any relevant customer service experience. We love seeing examples of how you've dealt with customer concerns in a calm and professional manner.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dunstaffnage Marina Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Management Assistant at Dunstaffnage Marina Ltd. Familiarise yourself with their operations and think about how your skills can support the Marina Manager. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and professionally. Prepare examples of how you've handled customer enquiries or complaints in the past. This will demonstrate your strong communication skills and ability to maintain professionalism under pressure.
✨Be Ready to Discuss Technology
With the emphasis on digital systems and AI tools, be prepared to discuss your experience with technology. If you’ve used Xero or similar systems, mention it! Even if you haven’t, think about how you’ve adapted to new tech in previous roles and be ready to share those experiences.
✨Demonstrate Your Organisational Skills
As a Management Assistant, being organised is key. Bring examples of how you've managed diaries, scheduled appointments, or streamlined processes in the past. You could even suggest a few ideas on how you might improve efficiency at the marina, showing that you’re proactive and ready to contribute from day one.
