At a Glance
- Tasks: Support daily marina operations and assist the Marina Manager with administrative tasks.
- Company: Dunstaffnage Marina Ltd, a leading yacht harbour on Scotland's stunning West Coast.
- Benefits: Part-time role with flexible hours and a vibrant work environment.
- Other info: No boating experience needed; perfect for those looking to grow in administration.
- Why this job: Join a dynamic team and enhance your organisational skills in a beautiful coastal setting.
- Qualifications: Strong communication, customer service experience, and tech-savvy skills are essential.
The predicted salary is between 20000 - 25000 € per year.
Dunstaffnage Marina Ltd is a prominent ISO 9001-accredited yacht harbour and marine service facility located on the West Coast of Scotland (near Oban). Incorporated in December 1994, the company operates a 5-Gold Anchor marina that serves as a primary gateway to the Western Isles.
We are seeking a proactive, highly organised, and professional Marina Manager Assistant to support the day-to-day operations of a busy marina environment in Oban. This onsite part-time role is ideal for someone with excellent administrative and communication skills, strong customer service experience, and the confidence to liaise professionally with company directors, customers, contractors, and suppliers. The successful candidate will play a key role in supporting the Marina Manager while helping ensure smooth and efficient marina operations.
Key Responsibilities- Managing and coordinating the Marina Manager’s diary, appointments, and meetings
- Assisting with scheduling operational activities, contractor visits, and maintenance tasks
- Liaising professionally with company directors, customers, suppliers, and marina personnel
- Responding to customer enquiries promptly, professionally, and efficiently
- Handling customer concerns and complaints with tact, diplomacy, and professionalism
- Helping establish and implement AI assistant tools and digital systems to improve business efficiency and administration
- Identifying opportunities to streamline office processes and communication using technology and AI-supported solutions
- Maintaining accurate records, reports, correspondence, and filing systems
- Assisting with general marina administration and office organisation
- Helping ensure effective day-to-day communication across marina operations
- Excellent communication and interpersonal skills
- Strong customer service experience and a professional telephone manner
- Familiarity with Xero or similar cloud-based accounting systems is advantageous
- Highly organised with strong diary management and administrative abilities
- Comfortable liaising with senior management and company directors
- Experience handling customer complaints calmly and effectively
- Strong digital and technology skills with confidence using AI assistant tools and cloud-based systems
- Ability to introduce and support improved administrative processes and systems
- Ability to work independently, prioritise tasks, and manage workload efficiently
- Reliable, professional, and detail-oriented approach
- Previous administration, hospitality, operations, or business support experience preferred but not essential
- No boating or marina experience required
Leadership and Management Administrator in Oban employer: Dunstaffnage Marina Ltd
Dunstaffnage Marina Ltd offers a unique opportunity to work in a vibrant marina environment on the stunning West Coast of Scotland. As an ISO 9001-accredited facility, we pride ourselves on our commitment to quality and customer service, fostering a supportive work culture that encourages professional growth and development. With flexible part-time hours and a focus on innovation through technology, this role is perfect for those looking to make a meaningful impact while enjoying the beauty of Oban.
StudySmarter Expert Advice🤫
We think this is how you could land Leadership and Management Administrator in Oban
✨Tip Number 1
Network like a pro! Reach out to people in the marina and marine service industry. Attend local events or join online groups where you can connect with others. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your organisational and communication abilities during interviews or networking chats. Bring examples of how you've handled customer service situations or improved processes in previous roles.
✨Tip Number 3
Be proactive! If you see an opportunity to help out at the marina, whether it's volunteering or offering to assist with a project, jump in. This shows your enthusiasm and commitment to the role, making you stand out from the crowd.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It gives us a better sense of who you are and why you want to be part of Dunstaffnage Marina Ltd.
We think you need these skills to ace Leadership and Management Administrator in Oban
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your administrative and customer service experience, as well as any tech-savvy skills you have, like using AI tools or cloud-based systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Marina Manager Assistant role. Mention your organisational skills and how you can help streamline operations at Dunstaffnage Marina.
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your written application showcases your excellent communication skills. Keep your language professional yet friendly, just like you'd speak to customers or directors.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Dunstaffnage Marina Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Marina Manager Assistant. Familiarise yourself with the key tasks mentioned in the job description, like diary management and customer liaison. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires excellent communication, prepare examples of how you've effectively communicated with customers or managed complaints in the past. Practise articulating these experiences clearly, as it will showcase your interpersonal skills and professionalism during the interview.
✨Be Ready to Discuss Technology
With the emphasis on digital systems and AI tools, be prepared to discuss your experience with technology. If you've used cloud-based systems like Xero or have implemented any tech solutions in previous roles, share those stories. This will highlight your ability to adapt and improve administrative processes.
✨Demonstrate Your Organisational Skills
As a highly organised individual, think of specific instances where you've successfully managed multiple tasks or projects. Bring up examples that illustrate your ability to prioritise and maintain efficiency, as this is crucial for supporting the Marina Manager and ensuring smooth operations.
