At a Glance
- Tasks: Lead CRM and personalisation strategies to enhance customer experiences.
- Company: Join dunnhumby, a global leader in Customer Data Science.
- Benefits: Enjoy flexible working hours, your birthday off, and a comprehensive rewards package.
- Other info: Embrace diversity and inclusion in a supportive workplace culture.
- Why this job: Make a real impact by championing customer-first initiatives in a dynamic environment.
- Qualifications: Proven leadership in retail, digital marketing, or CRM with strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
Key Responsibilities:
- Strong experience within the retail, retail media, advertising or digital marketing industry with exposure to DTC / CRM, loyalty, or e-mail programs and strategies.
- Proven leadership experience with a track record of successfully managing and developing high-performing teams.
- Excellent communication, negotiation, and presentation skills.
- Strategic thinker with the ability to develop and execute account plans.
What you can expect from us:
- We won’t just meet your expectations. We’ll defy them.
- A comprehensive rewards package you’d expect from a leading technology company.
- A degree of personal flexibility you might not expect.
- Thoughtful perks, like flexible working hours and your birthday off.
- An investment in cutting-edge technology that reflects our global ambition.
- A nimble, small-business feel that gives you the freedom to play, experiment and learn.
We don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working:
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work/life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
Remote Head of CRM and Personalisation (12-months contract) in Suffolk employer: dunnhumby
At dunnhumby, we pride ourselves on being a leading employer in the Customer Data Science sector, offering a dynamic work culture that champions flexibility and inclusivity. Our commitment to employee growth is reflected in our investment in cutting-edge technology and comprehensive rewards packages, alongside unique perks like flexible working hours and your birthday off. Join us to be part of a diverse team that not only values your contributions but also empowers you to thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Head of CRM and Personalisation (12-months contract) in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at dunnhumby. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in CRM and personalisation. This is your chance to demonstrate how you can make a difference at dunnhumby.
✨Tip Number 3
Ace the interview! Research common questions for leadership roles and practice your answers. Remember, they want to see your strategic thinking and how you can lead high-performing teams.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the dunnhumby family.
We think you need these skills to ace Remote Head of CRM and Personalisation (12-months contract) in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Head of CRM and Personalisation. Highlight your experience in retail, CRM, and team leadership. We want to see how your skills align with our mission of putting the Customer First!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer data science and how you can contribute to our goals. Keep it engaging and personal – we love a good story!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you’ve successfully managed teams or executed strategies in previous roles. We’re all about results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at dunnhumby
✨Know Your Customer Data Science
Dive deep into dunnhumby's approach to Customer Data Science. Familiarise yourself with their mission of putting the customer first and think about how your experience in CRM and personalisation aligns with this. Be ready to discuss specific examples from your past roles that demonstrate your understanding of customer-centric strategies.
✨Showcase Your Leadership Skills
As a Head of CRM, you'll need to lead high-performing teams. Prepare to share stories that highlight your leadership style and how you've successfully managed teams in the past. Think about challenges you've faced and how you motivated your team to overcome them.
✨Communicate Clearly and Confidently
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or using video tools to record yourself. This will help you refine your presentation skills and ensure you convey your ideas effectively during the actual interview.
✨Prepare for Strategic Thinking Questions
Expect questions that assess your strategic thinking abilities. Be prepared to discuss how you would develop and execute account plans. Think through potential scenarios relevant to dunnhumby’s clients and come up with innovative solutions that showcase your ability to think critically and strategically.
