Media Operations - Ad Policy Specialist

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

We’re looking for a talented Ad Policy Specialist who expects more from their career. Sitting within the Tesco Media Operations team, this role operates at the intersection of advertising policy, risk management, and operational delivery. You’ll play a critical role in ensuring that all advertising activity meets UK regulatory standards while enabling innovation and growth across our media offering.

What you’ll be working on:

• Develop and maintain ad policy frameworks aligned with UK advertising regulations, including CAP Code and LHF/HFSS requirements.
• Provide expert guidance on complex or high-risk advertising decisions, balancing compliance with commercial outcomes.
• Partner with Sales, Operations, Product, and Legal teams to ensure policies are clearly understood and consistently applied.
• Create and deliver training materials and documentation to support internal teams and external stakeholders.
• Review and assess campaign risks, supporting escalations and offering clear recommendations.
• Monitor regulatory changes and industry trends, translating them into actionable policy updates.
• Use data and insights to identify opportunities for continuous improvement in policy and processes.
• Support innovation in media products by embedding compliant and scalable policy approaches.
• Champion best practice in governance and risk management, ensuring brand integrity and customer trust.

What we’re looking for:

• Strong understanding of UK advertising regulations and digital ad policy (e.g. CAP Code, ASA guidelines).
• Experience working within digital advertising, retail media, marketplaces, or publisher environments.
• Background in policy, governance, risk, compliance, or trust & safety functions.
• Excellent analytical skills with the ability to assess complex scenarios and make sound decisions.
• Strong communication skills, with the ability to explain policy clearly to a range of audiences.
• Highly organised, detail-oriented, and comfortable managing multiple priorities.
• Proven ability to work independently and deliver outcomes in fast-paced environments.
• Experience supporting product or engineering teams.
• Background in retail media, ecommerce, or marketplace ecosystems.
• Experience creating training and enablement materials.

What you can expect from us:

• A comprehensive rewards package that reflects a leading technology company.
• Flexible working hours and personalised arrangements.
• Investments in cutting-edge technology and a nimble, small-business culture.
• Commitment to diversity and inclusion with employee-led network groups.

Our approach to Flexible Working:

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

Global Diversity and Inclusion:

dunnhumby utilises its diversity of thought as a competitive edge. We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work.