Media Consulting Manager

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We’re looking for a Media Consultant to join our growing team – someone with deep media experience, proven consultancy skills and strong market knowledge to lead across a range of high-impact client opportunities.

You’ll play a key role in driving new business and growing existing relationships by providing specialist expertise across media – digital, in-store, and personalisation – and customer engagement strategy. You\’ll act as a true partner to our Sales and Client teams – shaping proposals, building CVPs and delivering consulting projects that transform how our clients go to market.

What you’ll be doing

• Bring deep expertise to client growth. Partner with Client and Sales teams to support pre-sales and new business efforts, helping shape compelling, insight-led proposals and strategic pitches.
• Deliver high-value consultancy. Lead and support client engagements, designing and delivering best-in-class media and customer engagement solutions – spanning digital, in-store, and personalised channels – to solve complex business challenges.
• Develop market-leading propositions. Contribute to new and existing Client Value Propositions (CVPs), working closely with Product teams to address evolving market needs and close capability gaps.
• Ensure media excellence. Support profitable, high-quality media consultancy work in your region, based on global best practices – across digital, in-store, and CRM media – and step in to support mobilisation where needed.
• Grow thought leadership. Help position dunnhumby as a leader in media and customer engagement by writing blogs, speaking at industry events and producing content that showcases our impact.
• Build capability. Contribute to media SME training across the business, sharing knowledge, best practices and innovations across teams globally.
• Champion values and standards. Maintain a strong focus on quality, governance and risk, supporting and developing others while living dunnhumby’s values.

What you’ll bring

• Significant experience in media planning and consultancy across digital, display, CRM, in-store and personalisation .
• Strong understanding of retail and/or CPG landscapes and how to apply media strategically to drive value.
• A proven track record of developing CVPs, delivering strategic consultancy and growing client accounts.
• Ideally, a bachelor’s or master’s degree in a relevant field such as marketing or business.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

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Global Diversity and Inclusion Questions

At dunnhumby, we utilise our diversity of thought as our competitive edge .

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.

Our diversity and inclusion work is designed tocultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.

We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.

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