Lead Technical Programme Manager (18 month fixed term contract) in London

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

At dunnhumby, we’re on a mission to put the Customer First. We’re proud to partner with Tesco on one of the most ambitious retail transformation programmes in the market, combining data science, technology, and collaboration to drive meaningful change at scale. We’re now looking for a Lead Technical Programme Manager to join us on an 18-month fixed-term contract, playing a critical role in delivering a large, complex, and business‑critical transformation programme.

What you’ll be working on

• You’ll lead a key technical workstream within a wider client-led transformation programme, working closely with client and dunnhumby cross-functional teams (Product, Engineering, Data Science).
• This is a highly visible role where you’ll bring structure to complexity—aligning stakeholders, driving delivery, and ensuring we operate as one cohesive team.

What you’ll do

• Lead the end-to-end delivery of a complex technical programme workstream within a major retail transformation.
• Own and drive delivery plans, ensuring alignment across dh and Tesco stakeholders.
• Operate in an agile environment, embedding best practices and continuously improving ways of working.
• Navigate ambiguity, shaping delivery approaches where scope and requirements are evolving.
• Build strong, credible relationships with senior client stakeholders, ensuring alignment and accountability.
• Coordinate across Product, Engineering, Data Science and Infrastructure teams to deliver integrated solutions.
• Identify and mitigate risks, proactively managing dependencies, trade-offs, and escalation points.
• Influence technical decision-making, balancing delivery constraints with long-term value.
• Support budget planning and resource alignment in partnership with cross-functional teams.
• Champion delivery excellence, coaching teams and promoting effective programme management practices.

What we’re looking for

• Proven experience as a Technical Programme Manager or Senior Technical Project Manager within complex environments.
• Strong stakeholder management skills, with confidence engaging senior client stakeholders (ideally within large enterprise organisations).
• Experience delivering large-scale technical programmes of work, ideally within retail, CPG, or data-driven businesses.
• Solid understanding of technical delivery (engineering, data platforms, or product ecosystems).
• Experience working in agile environments, with the ability to blend agile and traditional programme methodologies where needed.
• Strong ability to manage ambiguity, complexity and competing priorities.
• Track record of driving alignment across multiple teams and disciplines.
• Excellent communication, influencing, and problem-solving skills.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof.

We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.