Change Manager (12-month FTC) in London

dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. Tesco Media and Insight Platform is a partnership between Tesco, the UK's largest grocery retailer, and dunnhumby, a global leader in Customer Data Science. Together, we always put the customer first.

Fuelled by data from over 24 million Clubcard holders, our closed-loop measurement helps brands understand consumer behaviour and ensures that every pound of advertising budget is spent targeting the right customer, at the right time, with the right message, across the full marketing funnel. We're here to help brands Shape What Britain Buys.

We're looking for a talented Change Manager, Retail Media (12-month FTC) who expects more from their career. Sitting within the Business Planning and Transformation team at Tesco Media, this role will shape strategies, engage stakeholders, and ensure smooth adoption of new ways of working. This role will work across internal teams, clients and external partners.

What you'll be working on:

• Design and deliver change strategies for complex, cross-functional programmes.
• Create integrated plans covering stakeholder engagement, impact analysis, and readiness.
• Lead clear, engaging communications for internal teams and clients to build buy-in.
• Coordinate training, onboarding, and capability-building to prepare teams for success.
• Track adoption, measure impact, and refine approaches to embed sustainable change.

What we expect from you:

• Proven experience in change management within multi-stakeholder environments.
• Strong communication and stakeholder engagement skills.
• Ability to simplify complexity and drive clarity.
• Analytical mindset and familiarity with readiness and adoption tracking.

What you can expect from us:

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company, a degree of personal flexibility you might not expect, and thoughtful perks such as flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition, yet with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

Our approach to Flexible Working:

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work/life balance, and some roles lend themselves to flexible options more than others. If this is important to you, please raise it with your recruiter; we are open to discussing agile working opportunities during the hiring process.

Global Diversity and Inclusion:

At dunnhumby, we utilise our diversity of thought as our competitive edge. We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long-term behaviour change, and five employee-led network groups support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.