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For Companies At a Glance
- Tasks: Lead the development of innovative propositions that enhance customer experiences.
- Company: Join dunnhumby, a global leader in Customer Data Science.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for growth.
- Why this job: Make a real impact by shaping customer-centric strategies for iconic brands.
- Qualifications: Proven experience in proposition development and strong leadership skills.
- Other info: Be part of a diverse team driving transformation in the data-driven economy.
The predicted salary is between 43200 - 72000 ÂŁ per year.
dunnhumby is the global leader in Customer Data Science empowering businesses everywhere to compete and thrive in the modern data‑driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the world’s most competitive markets with a deluge of multi‑dimensional data dunnhumby today enables businesses all over the world across industries to be Customer First.
dunnhumby employs nearly 2500 experts in offices throughout Europe, Asia, Africa and the Americas working for transformative iconic brands such as Tesco, Coca‑Cola, Meijer, Procter & Gamble and Metro.
Lead Proposition Innovation In Retail and Consumer Goods
dunnhumby is seeking a commercially driven and visionary Head of Proposition Development to lead the creation, testing and scaling of new B2B digital propositions that deliver measurable impact for retailers and consumer goods companies and their customers. This is a senior leadership role focused on shaping the future of our most transformational initiatives with a strong connection to product strategy and service development.
What Youll Do
- Understand the strategies of and dynamics between retailers and Consumer Packaged Goods companies (CPGs) and use this insight combined with industry and technology trends to shape compelling new propositions that will help our clients to grow
- Develop new customer value propositions spanning product development services and consulting. Lead the thinking from opportunity identification through to market validation and scaling plans
- Evaluate and prioritise new propositions and initiatives based on commercial potential, strategic alignment and execution feasibility
- Determine how to deliver propositions with the right combination of product, data science services and consulting
- Collaborate with product, technology, data science and commercial teams to ensure propositions are delivered in scalable ways
- Champion a culture of experimentation, insight‑led decision‑making and client‑centric design thinking
- Build strong relationships with senior stakeholders across dunnhumby and externally acting as a thought leader in proposition strategy
- Constantly challenge the current set of propositions to grow the value we deliver to clients every year and to improve the way we deliver the value
What Youll Bring
- Experience in retail or consumer packaged goods (CPG) with a strong understanding of retailer‑manufacturer relationships and customer behaviour
- Outstanding problem‑solving skills likely demonstrated through proven success in strategic management consultancy.
- Understanding of the economics of retail and how customer data can be used to improve retailer economics
- Customer‑centric approach able to translate client needs into motivating and economically viable propositions and actionable service designs
- Familiarity with Design Thinking approaches and how to apply this to proposition design and product delivery
- Track record of leading cross‑functional teams and engaging C‑level stakeholders
- Skilled in using data, research and market insight to inform strategic decisions
- Excellent communication and leadership skills with the ability to inspire and influence across all levels as well as lead / manage through ambiguity
Why Join Us
This is a unique opportunity to shape dunnhumbys future by leading the development of propositions that drive real‑world impact. If youre passionate about solving complex problems delivering new propositions to customers and delivering strategic growth we would love to hear from you.
What you can expect from us
We wont just meet your expectations. We will defy them. So youll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.
Youll also benefit from an investment in cutting‑edge technology that reflects our global ambition. But with a nimble small‑business feel that gives you the freedom to play experiment and learn.
Our approach to Flexible Working
At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here).
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Head of Proposition Development employer: Dunnhumby
Contact Detail:
Dunnhumby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Proposition Development
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at dunnhumby. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Showcase your passion for Customer Data Science. When you get the chance to speak with someone from dunnhumby, make sure to highlight how you put the customer first in your previous roles.
✨Tip Number 3
Prepare for interviews by researching dunnhumby's recent projects and initiatives. This will help you tailor your answers and show that you're genuinely interested in their work.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the dunnhumby team.
We think you need these skills to ace Head of Proposition Development
Some tips for your application 🫡
Show Your Passion for Customer Data Science: When writing your application, let your enthusiasm for Customer Data Science shine through. We want to see how you can contribute to putting the customer first and driving success in a data-driven world.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Head of Proposition Development role. Highlight relevant experiences and skills that align with our mission at dunnhumby, so we can see why you're the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that make it easy for us to understand your qualifications and motivations without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dunnhumby
✨Know Your Customer Data Science
Dive deep into the world of customer data science before your interview. Understand how dunnhumby leverages data to empower businesses and be ready to discuss how your experience aligns with their mission of putting the customer first.
✨Showcase Your Proposition Development Skills
Prepare specific examples of your past work in proposition development. Highlight how you've successfully created or improved propositions that resonate with customers, and be ready to explain the impact of your work on business outcomes.
✨Research the Brands
Familiarise yourself with the iconic brands that dunnhumby works with, like Tesco and Coca-Cola. Understanding their market positioning and challenges will help you demonstrate your knowledge and show how you can contribute to their success.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your interest in the role and the company. Inquire about their future strategies in customer data science or how they measure the success of their propositions. This shows you're not just interested in the job, but also in the company's vision.
