Group Account Manager

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Are you a strategic leader with deep CPG expertise and a passion for driving growth through data-led insights? At dunnhumby, we’re looking for a Group Account Manager to lead client relationships and deliver measurable impact across Tesco Group entities.

As part of our Client Leadership team, you’ll be the trusted advisor to senior stakeholders, connecting cross-functional teams and shaping future propositions that drive joint growth for CPGs, Tesco, and dunnhumby.

What you’ll do

• Own and deliver the strategic account plan for key CPG clients, aligning insight-led outcomes with their growth ambitions.
• Act as a growth driver, identifying scalable opportunities and expanding scope beyond briefs.
• Build trusted partnerships with C-suite stakeholders across Marketing, Product, Category, Sales, and Executive teams.
• Lead change and innovation by designing and piloting new propositions that deliver measurable impact.
• Influence internal teams to ensure future product and solution roadmaps are client-first.
• Represent client needs across dunnhumby, Tesco, and external partners to maximise value.
• Use consultative and challenger sales methodologies to drive revenue and impact.

What you’ll bring

• Proven experience in senior roles within leading CPGs or Brand organisations.
• Demonstrated success in delivering sales and margin impact through strategic account planning.
• Experience driving transformation programmes and positive disruption at senior levels.
• Ability to lead cross-functional teams and manage complex stakeholder relationships.
• Strong understanding of the evolving technology and consumer landscape.
• A track record of hiring, coaching, and retaining high-performing talent.
• Comfort operating in ambiguity and pivoting quickly as market signals change.
• Thought leadership in data, insight, and brand growth strategy.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small‑business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here).