Client Partner Associate

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Tesco Media and Insight Platform is a partnership between Tesco, the UK’s largest grocery retailer, and dunnhumby, a global leader in Customer Data Science. Together, we always put the customer first. Fuelled by data from over 23 million Clubcard holders, our closed-loop measurement helps you understand consumer behaviour and ensures that every pound of your advertising budget is spent targeting the right customer, at the right time, with the right message across the full marketing funnel.

We’re looking for a talented Media Sales Support Associate who expects more from their career. Sitting within the Sales team, this role will help develop effective media plans for advertiser clients. You’ll get to support the most relevant client engagement strategies & solutions aimed at growing retailer loyalty and build brand value. You will be supporting an SMB sales team responsible for meeting and exceeding commercial targets, driving the Tesco Media proposition and product adoption working with multiple stakeholders. The right candidate will play a role in growing our self-serve strategy & digital first approach. The successful candidate will join our growing, Growth & Emerging team, and work with world class and passionate people in a supporting capacity to deliver a digital first strategy that creates measurable value for customers, advertisers & Tesco Media.

What you’ll be working on:

• Assist with the management and development of client engagement strategies to maximise participation and value creation via our portfolio of established Media solutions.
• Collaborate with internal and external teams to provide input into helping shape and launch emerging solutions.
• Support client engagement (as assigned) to achieve business objectives with a customer focus.
• Utilise dunnhumby insights to ensure recommended plan components support retailer customer strategies and build brand/customer value.
• Develop client ready analysis and planning presentations that can be utilised to create deeper client engagement and added brand/customer value.
• Support the nomination and delivery process across media and financial management.
• Actively demonstrate the dunnhumby values and behaviours.

What we expect from you:

• Experience in Media Sales or support function - specifically digital advertising, marketing or Retail Media.
• Marketplace platform experience would be desirable.
• Demonstrated ability to deliver against SLAs at pace.
• Results-driven, self-motivated and highly goal-oriented in order to support in exceeding targets.
• An interest in working with product and technology stakeholders to continue to improve our digital performance products and drive self-serve adoption.
• Confident communicator and presenter, comfortable in fast-paced environments.
• A team player with the ability to collaborate with internal departments and teams & passionate about sharing their expertise.
• Some knowledge of the agency landscape and major players would be desirable.

What you can expect from us:

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof.

We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working:

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work/life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.