At a Glance
- Tasks: Provide top-notch IT support and resolve user issues with a smile.
- Company: Join dunnhumby, a leader in Customer Data Science.
- Benefits: Enjoy flexible hours, hybrid work, and a supportive team.
- Other info: Dynamic role with opportunities for growth in a tech-savvy environment.
- Why this job: Be the go-to person for tech help and enhance user experiences.
- Qualifications: Familiarity with Windows/macOS and great communication skills.
The predicted salary is between 31500 - 38500 £ per year.
dunnhumby is the global leader in Customer Data Science and is seeking a Support Analyst to provide high-quality, office-based IT support from the Support Bar and be the first point of contact for users.
You will resolve day-to-day IT issues using defined tools, processes and escalation paths.
You will deliver level 1 and 2 support across Windows/mac OS, Microsoft 365, mobile devices, AV and meeting room technology, while maintaining excellent customer experience and timely ticket resolution.
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Support Analyst - Flexible Hours & Hybrid IT Support employer: Dunnhumby Ltd
Dunnhumby Ltd is an exceptional employer that champions a culture of innovation and collaboration, making it an ideal place for professionals seeking to make a meaningful impact in the field of Customer Data Science. With a strong commitment to employee growth, flexible working arrangements, and a diverse and inclusive environment, employees are empowered to thrive both personally and professionally. Located in Hammersmith, the company offers a dynamic work atmosphere where cutting-edge technology meets a small-business feel, allowing for creativity and experimentation in driving transformative change for iconic brands like Tesco.
