Senior Manager, Policy

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

As Senior Manager for our Employee Relations function, you’ll need to be able to:

• Have strong, hands-on HR experience across EU markets (beyond UK-only remit) which is essential.
• Coach, educate and mentor People Business Partners to enhance their skills and knowledge within employee relations.
• Develop and implement a comprehensive employee relations roadmap that aligns with the company goals and values.
• Analyse ER data to develop proactive strategies for addressing workplace issues and improving our employee and manager experience.
• Demonstrate a proven track record of managing complex casework.
• Develop and lead training and development for the People team and managers on employee relations practices.
• Oversee the development and implementation of People Policies and procedures ensuring they are up-to-date, legally compliant and reflect best practices.
• Be passionate, courageous and able to roll up your sleeves.

What you can expect from us:

We won’t just meet your expectations. We’ll defy them. You’ll enjoy a comprehensive rewards package, personal flexibility, and thoughtful perks like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition.

We don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive. We want everyone to have the opportunity to shine and perform at their best throughout our recruitment process.

Our approach to Flexible Working:

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work/life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.