dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.
Our Tesco Insights team turns the UK’s richest source of shopper data — over 24 million Clubcard households — into the strategic intelligence that powers Tesco and its supplier partners. We help clients understand customers, shape ranges, optimise pricing and promotions, and unlock category growth through evidence-based decisions.
About the Role
We're looking for a Client Partnership Associate to join our UK Insights team.This is ideal for someone at who is excited by retail, customer behaviour and the power of data to drive business decisions. You'll work closely with experienced colleagues, supporting the delivery of insight-led work for some of the UK's leading FMCG brands while developing your commercial, analytical and relationship management skills.
What You'll Be Doing
You'll play an important role in helping clients turn customer understanding into action while ensuring projects are delivered to a high standard.
- Support the delivery of client projects, presentations and recurring insight outputs.
- Coordinate client requests, actions and timelines to ensure work is delivered accurately and on schedule.
- Assist with analysing customer and category data to support recommendations and commercial discussions.
- Build relationships with internal teams and client stakeholders to support successful project delivery.
- Contribute to identifying opportunities to improve client engagement and ways of working.
What We're Looking For
You'll bring curiosity, strong communication skills and a genuine interest in understanding customers and retail.
- Clear communication and confidence engaging with a range of stakeholders.
- Analytical thinking with an interest in turning data into meaningful recommendations.
- Strong organisation and attention to detail when managing competing priorities.
- Relationship-building capability and a collaborative approach to teamwork.
- A proactive mindset with the desire to learn, develop and take ownership.
What You Can Expect From Us
We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help.
- Flexible allowance to help you tailor your benefits package, with the option to direct unused allowance towards your pension.
- Private medical insurance through Vitality, with the option to add partners and dependants.
- Life assurance, income protection and critical illness cover.
- Defined contribution pension scheme with employer matching contributions up to 7.5%.
- Employee assistance programme and access to wellbeing resources through the Wellness Hub.
- 25 days' holiday plus Public Holidays, the option to buy additional leave, early Friday finishes and a birthday day off.
Our Approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found here :
Global Diversity and Inclusion Questions
At dunnhumby, we utilise our diversity of thought as our competitive edge .
We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.
Our diversity and inclusion work is designed tocultivate a culture of belonging,where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.
We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.
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Client Partnership Associate New London employer: dunnhumby Ltd.
At dunnhumby, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our hybrid working model allows for flexibility while our commitment to employee growth ensures that you will have access to continuous learning opportunities and career advancement. Join us in our vibrant office, where your contributions directly impact our clients and the retail landscape, making every day meaningful and rewarding.
