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For Companies At a Glance
- Tasks: Lead claims management and oversee a team while driving performance and improving processes.
- Company: Join Dunnebier, a dynamic insurance company focused on innovation and teamwork.
- Benefits: Competitive pay, professional development, and the chance to make a real impact.
- Why this job: Shape the future of insurance while building strong relationships in the industry.
- Qualifications: 5 GCSEs including English & Maths; CII Certificate or equivalent experience required.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced senior insurance professional to lead on claims management and support delivery of an effective insurance programme.
What You’ll Do
- Line manage a Claims Handler and oversee ~400 claims per year
- Drive performance of internal claims handling and manage a third‑party claims administrator (PI / claims over £25k)
- Maintain and improve the claims system and processes, ensuring accurate, timely data
- Produce regular MI reports, trend analysis, and financial insight to support renewals/tenders
- Investigate claims, assess liability, negotiate and authorise settlements up to £25k
- Audit claim files and ensure compliance with legislation/FOI/data disclosure
- Provide technical insurance advice and support risk management activity
- Build strong relationships with insurers, brokers, solicitors, adjusters, and partners
- Deputise for the Insurance Manager and lead policy tendering/management
What You’ll Need
- 5 GCSEs incl. English & Maths (or equivalent)
- CII Certificate (or equivalent experience)
- Desirable: A Levels or equivalent
- CII Diploma (or equivalent experience)
Seniority level: Mid Senior level
Employment type: Temporary
Job function: Sales and Business Development
Industry: Insurance
Location: Birmingham, England, United Kingdom
Senior Insurance Officer employer: Dunnebier
Contact Detail:
Dunnebier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Insurance Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Dunnebier. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your claims management knowledge. Be ready to discuss how you’ve driven performance in previous roles and how you’d tackle the challenges at Dunnebier. We want to see your expertise shine!
✨Tip Number 3
Showcase your analytical skills! Bring examples of MI reports or trend analyses you've produced in the past. This will demonstrate your ability to provide financial insights and support renewals, which is key for the Senior Insurance Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Insurance Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Insurance Officer role. Highlight your experience in claims management and any relevant qualifications, like your CII Certificate. We want to see how your skills match what we’re looking for!
Showcase Your Achievements: When writing your application, don’t just list your duties; showcase your achievements! Use specific examples of how you’ve driven performance or improved processes in previous roles. This helps us see the impact you can make.
Be Clear and Concise: Keep your application clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point. Make it easy for us to see why you’re a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Dunnebier!
How to prepare for a job interview at Dunnebier
✨Know Your Claims Inside Out
Make sure you’re well-versed in the claims management process, especially for high-value claims over £25k. Brush up on your knowledge of relevant legislation and compliance requirements, as this will show that you can handle the technical aspects of the role.
✨Showcase Your Leadership Skills
As a Senior Insurance Officer, you'll be managing a Claims Handler. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams or projects in the past. Highlight any experience you have in driving performance and improving processes.
✨Prepare for Technical Questions
Expect questions that dive deep into your technical insurance knowledge. Review common scenarios you might face, such as negotiating settlements or conducting trend analysis. Being able to articulate your thought process will demonstrate your expertise.
✨Build Rapport with Interviewers
Since relationship-building is key in this role, practice how you would establish rapport with insurers, brokers, and other stakeholders. During the interview, engage with your interviewers, ask insightful questions, and show genuine interest in their operations.
