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For Companies At a Glance
- Tasks: Lead operations at a stunning 5-star hotel, ensuring top-notch guest experiences.
- Company: Dunluce Lodge, a luxury hotel with breathtaking views and world-class amenities.
- Benefits: Competitive pay, exclusive discounts, free meals, and wellness activities.
- Why this job: Be part of an exciting grand opening and shape the future of luxury hospitality.
- Qualifications: Experience in luxury hotel operations and strong leadership skills.
- Other info: Join a growing brand with fantastic career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Dunluce Lodge, a 5-star luxury hotel in Portrush, opened in February 2025, is seeking a skilled Operations Manager to oversee the seamless functioning of our property. This role is pivotal in ensuring the highest standards of guest service and operational efficiency in a setting renowned for its breathtaking views and world-class golf experience.
What You'll Do
- Oversee the entire operations of the lodge, including guest services, housekeeping, and dining.
- Ensure all departments meet the highest standards of service and efficiency.
- Coordinate with the management team to innovate services and enhance guest satisfaction.
- Manage staff recruitment, training, and development to build a high-performing team.
- Handle operational logistics, budgeting, and resource management.
What We're Looking For
- Proven experience in operations management in a luxury hotel or resort setting.
- Strong leadership skills with a track record of managing diverse teams.
- Excellent organisational abilities and a strategic mindset.
- Commitment to exceptional guest service and a passion for the hospitality industry.
- Ability to work flexibly and responsively in a dynamic environment.
Why Join Dunluce Lodge?
- Be part of a grand opening: Play a central role in launching a premier luxury destination.
- Iconic location: Work at the only 5 star hotel within 60 miles with stunning views across the coastline and first-class amenities.
- Career growth: Opportunities for professional development in a growing luxury hospitality brand.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 Bed&Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team? We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Operations Manager - Dunluce Lodge Administration · Dunluce Lodge in Portrush employer: Dunluce Lodge
Contact Detail:
Dunluce Lodge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Dunluce Lodge Administration · Dunluce Lodge in Portrush
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! Attend job fairs or industry events where Dunluce Lodge might be present. Make a great first impression and don’t forget to follow up with a thank-you email!
✨Tip Number 3
Be ready for interviews! Research common questions for operations managers in luxury settings and prepare your answers. We want to see your passion for guest service and operational excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Dunluce Lodge right there.
We think you need these skills to ace Operations Manager - Dunluce Lodge Administration · Dunluce Lodge in Portrush
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role at Dunluce Lodge. Highlight your experience in luxury hotel management and any relevant achievements that showcase your leadership skills and commitment to guest service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the hospitality industry and how your strategic mindset can contribute to the success of Dunluce Lodge. Be sure to mention why you’re excited about this specific opportunity.
Showcase Your Team Management Skills: Since managing diverse teams is key for this role, include examples of how you've successfully led teams in the past. Talk about your approach to staff recruitment, training, and development to demonstrate your ability to build a high-performing team.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Dunluce Lodge
✨Know Your Operations Inside Out
Before the interview, make sure you’re well-versed in the operations of luxury hotels. Familiarise yourself with guest services, housekeeping, and dining management. This will help you demonstrate your understanding of what it takes to run a 5-star establishment like Dunluce Lodge.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing diverse teams. Think about specific challenges you've faced and how you motivated your team to overcome them. This will show that you have the strong leadership skills they’re looking for.
✨Emphasise Guest Service Commitment
Dunluce Lodge is all about exceptional guest service, so be ready to discuss your passion for hospitality. Share stories that illustrate your commitment to enhancing guest satisfaction and how you’ve innovated services in previous roles.
✨Be Ready for Dynamic Scenarios
Since the role requires flexibility in a dynamic environment, prepare for situational questions. Think about how you would handle unexpected challenges or changes in operations. This will show that you can think on your feet and adapt quickly.
