At a Glance
- Tasks: Lead a team to create memorable guest experiences with donuts and coffee.
- Company: Join the Dunkin' family, where happiness is our mission.
- Benefits: Earn £12.70 per hour, enjoy staff discounts, and access a pension scheme.
- Other info: Full training provided, with opportunities for career growth.
- Why this job: Spread joy while developing your management skills in a fun environment.
- Qualifications: A positive attitude and a passion for making people happy.
The predicted salary is between 26400 - 26400 £ per year.
We LOVE donuts and coffee! Not just any donut and coffee, a Dunkin' donut & coffee! Mr Happy awaits…Help us spread happiness as a Shift Manager within our Dunkin’ family.
What We Offer
- £12.70 per hour
- Full time or Part time hours
- Availability to work overtime in surrounding stores
- Regular incentives
- Staff Discount
- Pension scheme contribution
- Management Development Programme
The Shift Manager role;
We provide full training and support so no prior experience is needed. Our Mr Happy donut represents what we look for in people, a bright smile on faces and looking to make people happy. Full training is offered to help deliver our amazing steps to service in providing quality beverage and bakery products. As a Shift Manager you will ensure our stores are compliant in safety. We offer a Management development programme for those with wanting to grow within our family.
Values we are looking for from our Shift Manager:
- Has a positive attitude & fun delivering a memorable experience for guests
- Holds a level of accountability with sales focus and getting it right, first time
- Provides honesty and integrity at all times
- Always looking to make a difference
What are you waiting for, come and join the Dunkin’ family as a Shift Manager and share the Donut & Coffee love.
Shift Manager - Happiness & Guest Experience Leader employer: DUNKIN' Kingswood Leisure Park
At Dunkin', we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As a Shift Manager, you'll enjoy competitive pay, flexible hours, and opportunities for personal growth through our Management Development Programme, all while spreading joy to our guests with every donut and coffee served. Join us in fostering a culture of positivity and accountability, where your contributions truly make a difference in the lives of our customers and colleagues alike.
Contact Details:
DUNKIN' Kingswood Leisure Park Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Happiness & Guest Experience Leader
✨Tip Number 1
Get to know the Dunkin' vibe! Before your interview, pop into a store and soak up the atmosphere. Notice how the team interacts with customers and each other. This will help you show off your understanding of their culture during your chat!
✨Tip Number 2
Bring your A-game to the interview! Be ready to share examples of how you've spread happiness in previous roles. Whether it’s a time you turned a frown upside down or made a customer’s day, we want to hear about it!
✨Tip Number 3
Don’t forget to ask questions! Show us you’re genuinely interested in the role by asking about the Management Development Programme or how the team celebrates successes. It’s a great way to connect and demonstrate your enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Dunkin’ family. Let’s get that donut love rolling!
We think you need these skills to ace Shift Manager - Happiness & Guest Experience Leader
Some tips for your application 🫡
Show Your Passion for Donuts and Coffee:Let us know how much you love Dunkin' donuts and coffee! Share your enthusiasm in your application, as we’re all about spreading happiness through our delicious treats.
Highlight Your People Skills:As a Shift Manager, you'll be leading a team and creating memorable experiences for our guests. Make sure to showcase any relevant experience or skills that demonstrate your ability to connect with people and keep the positive vibes flowing.
Be Authentic and Honest:We value honesty and integrity, so don’t be afraid to be yourself in your application. Share your true self and what makes you unique – we want to see the real you!
Apply Through Our Website:Ready to join the Dunkin’ family? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see your application and hopefully welcome you aboard!
How to prepare for a job interview at DUNKIN' Kingswood Leisure Park
✨Show Your Passion for Donuts and Coffee
Make sure to express your love for Dunkin' donuts and coffee during the interview. Share your favourite flavours or experiences that highlight your enthusiasm for the brand. This will show that you genuinely connect with the company's values and mission.
✨Emphasise Your Positive Attitude
As a Shift Manager, a bright smile and a positive attitude are key! Prepare examples of how you've created memorable experiences for guests in the past. This could be through exceptional customer service or fun interactions that made someone's day better.
✨Demonstrate Accountability and Sales Focus
Be ready to discuss how you’ve taken responsibility in previous roles. Highlight any experiences where you’ve successfully met sales targets or improved service quality. This will show that you understand the importance of accountability in driving success.
✨Ask Thoughtful Questions
Prepare some questions that reflect your interest in the role and the company culture. Inquire about the Management Development Programme or how they ensure compliance in safety. This shows that you’re not just interested in the job, but also in growing within the Dunkin’ family.
